Part Time Teller

Comerica Bank; Severn; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading bank is seeking a Teller to contribute to the success of a Retail Banking Center. The role involves processing transactions, delivering excellent customer service, and maintaining operational discipline. Candidates should have customer service experience and be ready to follow company policies and procedures.

Benefits

Career Growth

Incentive program based on performance

Paid Time Off (PTO)

Paid Holidays for Full Time/Part Time

Health, Dental, Vision

401k match and Life Insurance

Tuition Assistance Program

Employee Stock Purchase Plan

Qualifications

• 6 months retail or financial sales experience or 2 years U.S. Military service.
• 1 year customer service experience.

Responsibilities

• Introduce and refer customers to the platform during routine interactions.
• Document and reconcile transactions accurately.
• Ensure compliance with laws, regulations, and company policies.

Skills

Customer Service

Cash Handling

Data Entry

Education

1 year of college

Tools

Computer Systems

Job description

What we can offer you:

• Career Growth -- promotional opportunities
• Incentive program based on performance
• Paid Time Off (PTO)
• Paid Holidays for Full Time/Part Time
• Employees Health, Dental, Vision
• 401k match and Life Insurance
• Employee Assistance Program
• Tuition Assistance Program (Full Time)
• Financial Coaching and Benefit Guidance
• Floating Cultural Holiday
• Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
• Retirement Plan
• Employee Stock Purchase Plan

Position Overview

The Teller contributes to the success of a Retail Banking Center by ensuring banker-readiness, accurately processing transactions, delivering excellent customer service, and maintaining operational discipline. The role involves occasional evening and Saturday hours, with potential temporary shifts at other banking locations based on staffing needs.

Responsibilities

Customer Experience

• Introduce and refer customers to the platform during routine interactions
• Provide exceptional service, resolve problems, handle routine requests, and complete necessary documentation
• Complete Comerica's Teller Training Program
• Follow policies, procedures, regulations, and security guidelines
• Document and reconcile transactions accurately
• Maintain confidentiality and resolve customer complaints effectively

Marketing Activities

• Complete daily planning activities
• Act as a digital ambassador, guiding customers to digital solutions
• Engage customers with products and services, follow up promptly

Operational Risk Management

• Ensure compliance with laws, regulations, and company policies
• Complete required compliance training
• Adhere to risk assessment and mitigation procedures

Partnership Development

• Enhance collaboration within the Banking Center
• Identify opportunities to add value through partnerships

Qualifications

• 6 months retail or financial sales experience, 2 years U.S. Military service, or 1 year of college
• 1 year customer service experience
• Experience with personal computers, data entry, or internet search
• Preferred: Cash handling experience, proficiency with computer systems

Additional Details

Work Schedule: Category A - 100% in-office hours from 8:30 am to 5:30 pm, Monday to Friday, and 8:30 am to 12:30 pm on Saturday. Salary: To be determined based on experience.

About Comerica

We invest in our employees' futures through comprehensive benefits supporting health, well-being, and growth. Our Total Rewards package includes competitive compensation, health and welfare programs, retirement benefits, paid time off, and more. We conduct background checks and require certifications where applicable. Comerica is an Equal Opportunity Employer committed to diversity and inclusion.