Part-Time Supervisor

JD Sports / Livestock / Size?; Vaughan; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading sports-fashion retailer is seeking a Part-Time Supervisor at Vaughan Mills Mall. Responsibilities include supporting the management team, enhancing customer service, and training new staff. The ideal candidate should have retail management experience of 6 months to 1 year, with strong communication skills and a keen eye for detail. Opportunities for career development are available.

Qualifications

• Minimum of 6 months to 1 year of retail management experience.
• Ability to motivate team members to drive sales.
• Willingness to develop and adapt from feedback.

Responsibilities

• Collaborate with the junior management team to enhance customer engagement.
• Handle customer complaints effectively.
• Maintain sales floor standards and assist with training new staff.

Skills

Retail management experience

Strong communication skills

Problem-solving capabilities

Attention to detail

Multi-tasking

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

JD Sports - Vaughan Mills, Vaughan, Ontario, Canada

Job Description

Posted Tuesday, July 29, 2025 at 7:00 AM

Location: Vaughan Mills Mall, ON
Workplace Type: On-site

Job Type: Part -time, Permanent

THE TEAM

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

THE ROLE

Our Retail Team is looking for an Part-Time Supervisor at our Vaughan Mills Mall Location! Looking for someone with a high sense of urgency, keen eye for detail and driven mentality. The ideal candidate would be part of the store’s Junior Management team, you will provide managerial support and help maintain as well as improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management. Development opportunities within the junior management are vast as there is room to grow with the company in-store with leadership characteristics such as creativity, problem-solving, and adaptability.

Duties/Responsibilities:

• Collaborating with the junior management team to attract, engage and motivate customers into making purchases
  in-store by using the latest visual techniques
• Generate business results and achieve key KPIs through
• Handling customer complaints and enquiries to provide excellent levels of customer service
• Creating innovative strategies to capitalize on sales opportunities
• Providing assistance with the maintenance of standards on the sales floor
• Encourage and foster personal progression throughout the store
• Managing associates within company guidelines, policies and procedures
• Providing assistance with the induction and training of new starters

Skills/Experience/Knowledge needed:

• Retail management experience of a minimum of 6 months - 1 year.
• Openness to feedback and willingness to develop.
• High sense of urgency and keen eye for detail.
• Positively motivate team members to drive daily sales and meet weekly objectives.
• Ability to mitigate issues through problem-solve and troubleshoot issues.
• Ability to multi-task and complete tasks in a timely manner.
• Well rounded knowledge of both in-house and global brands (Nike, Lacoste, Adidas, The NorthFace, etc.).
• Strong verbal and written communication skills.
• IT skills- Microsoft Outlook, Word, and Excel is an asset.

JD Sports - Vaughan Mills, Vaughan, Ontario, Canada