Part-time Student Navigator (10 positions available)

Algonquin College; Ottawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

A community college in Ontario is seeking student employees to provide mentorship and support to incoming students. Responsibilities include customer service, campus tours, and assisting with various student inquiries. Ideal candidates must have a Grade 12 diploma and possess strong communication, multi-tasking, and attention to detail skills. This role offers flexible hours aligned with students' availability.

Qualifications

• Ability to work independently and prioritize tasks.
• Self-motivated and directed with strong communication skills.
• Ability to exercise confidentiality and discretion.

Responsibilities

• Provide customer and technical support to students and faculty.
• Foster integration of students into the college environment.
• Conduct campus tours for students and their families.

Skills

Customer service assistance

Interpersonal skills

Communication skills

Multi-tasking

Attention to detail

Education

Secondary School (Grade 12) diploma

Tools

MS Office Suite

Job description

Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

Department:

AC Hub, Aspire AC and Spiritual Centre

Position Type:

Student

Salary Range:

$17.20-$27.00-Hourly

Sc heduled Weekly Hours:

24

Anticipated Start Date:

August 25, 2025

Length of Contract:

4 Months

Posting Information

This job posting is now accepting applications from all qualified individuals.

Posting Closing Date:

August 15, 2025

Please note: jobs are posted until 11:59 pm on the job closing date.

Job Description:

Reports to Manager Aspire AC, AC Hub, and Student Support Services Welcome Centre. Provides mentorship and guidance to students at various levels at the College.

KEY DUTIES:

• The student will provide excellent customer and technical service assistance to faculty, studentsand staff.

• Matched to up to 30 level one incoming students each semester. Provides these students with wayfinding (virtual or in person). Responds to questions these students may have as they transition to and begin their journey at Algonquin College

• Provides support at The AC Hub information desks across campus

• Provides support at the Here2Help booths across campus during the first two weeks of each semester

• Provides campus tours to Students, parents and influencers of incoming students

• Directs students to services and supports across campus in order to integrate into the college and classroom

• Completes first level orientation to students of the Brightspace platform

• Inputs data for statistical reports on services and supports provided to incoming students

• Answer student inquiries about the college experience, and student engagement opportunities

• Timely & relevant referrals to internal resources. Provides warm handovers to these services particularly Counseling and Centre for accessible learning

• Regular communication & updates to students matched in the Navigator program

• Collaborate with other college departments on behalf of the student to resolve various challenges

• Represents the student Navigator program at Open Houses and other college wide events

• May provide support to all operations and maintenance areas that can only be performed by students.

• Assist staff with completion of routine duties in accordance with the CA.

• Follow all College safety protocol while working on College property.

• Perform all other duties as assigned in accordance with the CA.

REQUIREMENTS:

• Secondary School (Grade 12) diploma;

• Ability to work independently, prioritize tasks, and complete projects with minimal direction;

• Must be self-motivated, and self-directed;

• Excellent communication and interpersonal skills;

• Successfully able to multi-task and possess a high attention to detail:

• Proficient communication skills (oral and written);

• A proven ability to exercise a high level of confidentiality, discretion, diplomacy, and sound judgement pertaining to access to private and secure information;

• Proficiency in MS Office Suite (Word, Excel, PowerPoint);

CSEP eligible students are welcome to apply. For more information on CSEP visit link below:

https://www.algonquincollege.com/financial-aid/work-study-programs/

*Vacancy is for P05707, P05795, P06046, P06153, P06768, P08875, P17471, P17472, P17473, P17600 ( 10 positions available)

*Anticipated Schedule: Hours/week is dependent on students' availability (no more than 24hrs/week).

*This position requires regular on-site work at Algonquin College’s Woodroffe (Ottawa) Campus

Algonquin College values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. If you require accommodation during the recruitment process please contact the Human Resources department at [e-mail]. While we thank all those who apply, only those to be interviewed will be contacted.