Part-Time Seasonal Sales Support Advisor (Stone Island Yorkdale)

UNAVAILABLE; Toronto; On-site; CAD 29,000 - 32,000; Part time

Job summary

Stone Island is seeking a part-time Seasonal Sales Support Advisor in Toronto to help deliver an authentic client experience and support store operations during peak seasons.

You will work with Client Advisors and leadership to manage client requests, product flow, replenishment, and stock movement between BOH and FOH, contributing to a collaborative team environment.

Qualifications

• Previous retail, hospitality, customer service, or other client-facing experience preferred, but not required.
• Experience in luxury or contemporary fashion retail is a plus, but not required.
• Experience in a fast-paced retail or service environment is a plus.

Responsibilities

• Welcome clients and contribute to an engaging and authentic Stone Island experience.
• Support Client Advisors and store leadership during high-volume periods.
• Assist with replenishment, product flow, stock organization, and merchandise handling.

Skills

Client-focused

Team-oriented

Interpersonal skills

English communication

Job description

Overview

Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.

Position Overview

Reporting to a member of store leadership, the part-time Seasonal Sales Support Advisor supports the Stone Island store team during peak seasonal business periods, contributing to a seamless and authentic client experience while supporting the daily operational needs of the store.

Working across both front of house (FOH) and back of house (BOH), the Seasonal Sales Support Advisor partners with Client Advisors and store leadership to support client service, product flow, replenishment, store organization, and other activities necessary to meet the increased demands of the business.

The Seasonal Sales Support Advisor embodies the independent spirit, authenticity, and shared values of Stone Island, contributing to a collaborative store environment and supporting the overall success of the team.

Your Impact

Client Experience

• Welcome clients and contribute to an engaging and authentic Stone Island experience.
• Support Client Advisors throughout the client journey, particularly during high-volume periods.
• Assist with client requests and connect clients with the appropriate Client Advisor or member of management.
• Retrieve and deliver merchandise from the BOH to the sales floor quickly and accurately.
• Support product availability and replenishment to ensure the sales team can efficiently serve clients.
• Develop foundational knowledge of Stone Island's heritage, collections, innovative fabrics, and product specificities.
• Contribute to individual and team objectives through proactive and responsive assistance.

Operations and Visual Merchandising

• Support daily product flow, including replenishment, go-backs, stock organization, and movement of merchandise between the BOH and FOH.
• Assist with receiving, unpacking, organizing, and preparing merchandise as directed by management.
• Maintain a clean, organized, and efficient BOH and sales floor.
• Assist with inventory activities, cycle counts, and other operational needs as requested.
• Support the maintenance of Stone Island visual merchandising standards, including product presentation and organization.
• Ensure merchandise is handled appropriately and readily available to support client and business needs.

Team & Store Support

• Demonstrate solidarity and teamwork by providing flexible support based on the needs and priorities of the store.
• Contribute to a positive, collaborative, and respectful work environment.
• Represent Stone Island's identity and values through a professional and authentic approach.
• Follow all Company policies, procedures, safety requirements, and operational standards.
• Demonstrate reliability, punctuality, flexibility, and a sense of urgency, particularly during high-volume periods.
• Perform additional duties and responsibilities as required by management and/or the Company.

Qualifications

Work Experience

• Previous retail, hospitality, customer service, or other client-facing experience preferred, but not required.
• Experience in a fast-paced retail or service environment is a plus.
• Experience in luxury or contemporary fashion retail is a plus, but not required.

Special Skills and Personal Attributes

• Client-focused with a positive, professional, and authentic attitude.
• Team-oriented with strong interpersonal and communication skills.
• Proactive, resourceful, and willing to support wherever needed.
• Comfortable working in a fast-paced, high-volume retail environment.
• Strong attention to detail and organizational skills.
• Dependable, punctual, and flexible.
• Interest in Stone Island, fashion, product innovation, and the brand's unique heritage.
• Willingness to learn product knowledge, store procedures, and operational standards.
• Openness to new technologies and ways of working.
• Ability to communicate effectively in English; additional languages are a plus.
• Flexible availability is required throughout the seasonal employment period, including weekends, evenings, holidays, and peak business days, based on business needs. Stone Island will consider reasonable accommodations in accordance with applicable law.

Stone Island will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law, unless doing so would result in an undue hardship.

Compensation & Benefits

The pay range for this position is $21.00 to $23.00 per hour.

Where required by applicable law, Stone Island provides a reasonable estimate of the hourly rate range for this position. This range reflects the Company's good‑faith estimate at the time of posting and may vary based on factors including, but not limited to, business needs, experience, skills, and qualifications.

Our Shared Values

At Stone Island we aren't led by conventions or trends, but by our own compass. Shared values we put into practice every day to maintain our unique culture of relentless innovation.

SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION

If you are ready to follow your compass with Stone Island, apply now!