Part Time Seasonal Key Holder - Toronto Premium Outlet

Mind Games; Halton Hills; On-site; Full time

Job summary

A specialty retailer in Halton Hills is seeking a customer service associate to provide exceptional service, operate the POS system, and meet sales goals. The ideal candidate has 2+ years in retail or customer service and strong interpersonal skills. This role offers a casual dress code and store discounts, with a pay rate of $18.20 per hour.

Benefits

Casual Dress

Store Discount

Flexible Schedule

Qualifications

• 2+ years of experience in sales, customer service, or retail.
• 1+ years experience as a keyholder, supervisor, or manager.
• Ability to stand or walk for long periods and lift up to 30 pounds.

Responsibilities

• Greet customers and provide exceptional customer service.
• Operate a POS system and manage inventory levels.
• Meet or exceed sales goals to drive store profitability.

Skills

Customer service skills

Interpersonal communication

Sales experience

Multitasking ability

Leadership qualities

Education

High school diploma or equivalent

Associate's or Bachelor's degree

Job description

Overview

Hello! Mind Games are opening doors for new applicants! Do you want to become one of the minds of our company? This is the opportunity to take!

Mind Games is North America's premier specialty retailer "Where Creative Minds Come to Play"! In our stores, you can find a variety of games, toys, and puzzles for everybody and any occasion. We sell fun and provide opportunities to express yourself through hobbies and interests.

If you support our vision – try yourself and join our team!

Responsibilities

• Greet customers, answer questions, build customer confidence, and recommend products based on their needs, providing exceptional customer service.
• Operate a POS system, accurately process payments, and issue receipts.
• Keep the store neat. This includes restocking products and ensuring that the store's inventory levels are adequate to meet customer demand.
• Act as an expert in the store's product lines, with attention to detail and the ability to answer any questions they may have.
• Act as a trusted advisor to customers and provide advice on product selection, usage, care, and maintenance.
• Consistently meet or exceed daily, weekly, and monthly sales goals to drive store profitability.
• Maintain a professional, welcoming demeanor and greet customers upon arrival while also checking out customers quickly and efficiently.
• Conduct opening and closing procedures for the store, including inspecting products, ensuring cash registers are balanced and closed securely, and following security procedures.
• Act as a role model for customer service and attitude amongst other sales associates.

Qualifications

• High school diploma or equivalent required. Associate's or Bachelor's degree preferred.
• 2+ years experience in sales, customer service, or retail is required for this role.
• 1+ years experience as a keyholder, supervisor, manager.
• Exceptional customer service and interpersonal communication skills, with demonstrated ability to adapt to the diverse needs of customers.
• Ability to multitask, respond to competing deadlines, and manage priorities effectively.
• Strong leadership qualities with the ability to take ownership and delegate tasks to others, when appropriate.
• Passion/knowledge of pop culture and board games (preferred)
• Ability to stand or walk for long periods and lift up to 30 pounds.

Pay Rate (per hour): $18.20

Benefits

• Casual Dress
• Store Discount
• Flexible Schedule
• Being surrounded by people and products you love!

Location

Toronto Premium Outlet, Halton Hills