Part Time Sales Associate - Vaughan Mills

Build-A-Bear Workshop - Canada; Vaughan; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a vibrant team as a Bear Builder associate, where your passion for guest service and creativity shines. In this engaging role, you will assist guests in crafting their unique furry friends, ensuring every interaction is memorable and enjoyable. With a focus on operational excellence, you will help create a welcoming atmosphere that fosters positive experiences for all. This is an exciting opportunity to work in a fun retail environment, where your enthusiasm and commitment to teamwork will make a significant impact. If you love meeting new people and thrive in a dynamic setting, this position is perfect for you!

Qualifications

• High school diploma or GED required; Associate's degree preferred.
• Strong commitment to guest service and teamwork.

Responsibilities

• Provide exceptional service by assisting guests in creating personalized furry friends.
• Create a warm atmosphere and ensure guest satisfaction.

Skills

Exceptional Guest Service

Team Commitment

Positive Interactions

Operational Excellence

Decision-Making

Education

High School Diploma or GED

Associate’s Degree in Business or Management

Job description

Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests to create a unique and memorable experience.

Responsibilities:

1. Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience.
2. Actively engage with guests demonstrating genuine enthusiasm for our brand.
3. Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
4. Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
5. Strong team commitment; be dependable, engaged, and helpful.

Required Qualifications:

1. High school diploma or GED equivalent.

Preferred Qualifications:

1. Associate’s (or higher) degree in business, management, or a related field.

Behavioral Traits for Success:

1. Possesses a “How Can I Help” attitude.
2. Enjoys meeting and interacting with new people.
3. Dependable and flexible.
4. Models personal and professional integrity.
5. Naturally warm and fun-loving.
6. Ability to remain calm under challenging circumstances.

Working Environment:

1. Active retail store leadership requires the ability to sit, stand, and move around for the duration of the shift.
2. Work environments include indoor/outdoor malls, strip centers, and other retail locations.
3. Lift > 25 pounds.

Your Performance Will Be Measured On:

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:

1. Decision-making, judgment, and execution.
2. Ability to create an Experience First culture for guests and associates.
3. Achievement of assigned goals.
4. Consistent execution of operational standards.
5. Stakeholder feedback.

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.