Part Time Sales Associate

Tapestry, Inc.; Calgary; On-site; Part time

Job summary

A leading retail company in Calgary is seeking a Sales Associate to deliver exceptional customer service and develop personal client relationships. The ideal candidate will have luxury retail experience and strong interpersonal skills. Responsibilities include processing transactions and maintaining store standards. Candidates should be available for flexible scheduling, including evenings and weekends.

Qualifications

• Previous luxury goods experience preferred.
• Available to work schedule including evenings and weekends.
• Ability to lift 40 pounds.

Responsibilities

• Ensure exemplary customer service.
• Develop personal clientele through proactive outreach.
• Accurately process all POS transactions.

Skills

Professional selling skills

Exceptional interpersonal skills

Ability to multi-task

Teamwork

Job description

Overview

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Responsibilities

• develops strong product knowledge across all categories
• the sales associate is responsible for ensuring exemplary customer service by delivering the ultimate kate spade experience
• able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book
• building brand equity: understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customer
• demonstrate interest and ability to work as part of a team
• execute operational tasks as per company directives
• accurately processes all pos transactions
• adhere to and apply visual directives, ensure that store standards are executed daily

Physical requirements

• available to work store schedule, as needed, including evenings and weekends
• standing for extended periods of time
• able to safely lift 40 pounds
• adhere to and apply visual directives, ensure that store standards are executed daily

Abilities required

• professional selling skills and exceptional interpersonal skills
• prior luxury goods experience preferred
• proactive ability to multi-task and prioritize
• works well in a team environment

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and actionable positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com.

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