Airport Customer Service Agent

Talent Acquisition Team at GAT; Barrie; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking a dynamic Sales Associate to join their team at Georgian Mall. This role offers the chance to enhance your customer service skills while gaining valuable experience in the fashion retail sector. You will be pivotal in delivering exceptional guest experiences, managing point-of-sale transactions, and fostering customer relationships. Join a vibrant and inclusive team that values your contributions and supports your growth in a fast-paced environment. If you're passionate about fashion and eager to make a positive impact, this opportunity is perfect for you!

Qualifications

• Experience in the fashion industry is essential for this role.
• Strong problem-solving skills and ability to handle customer issues.

Responsibilities

• Deliver outstanding guest experiences in retail stores.
• Perform POS transactions and maintain fitting rooms.
• Build lasting relationships with customers through service.

Skills

Customer Service

Problem-Solving

Organization

Multitasking

Fashion Industry Knowledge

Job description

509 Bayfield St, Barrie, ON L4M 4Z8, Canada Req #493

Tuesday, February 11, 2025

Location: Georgian Mall, ON

Workplace Type: On-site

Job Type: Part-time, Permanent

The Team:

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remains a key part of the JD strategy.

The Role:

Our Retail team is looking for a Sales Associate at our Georgian Mall location! Come be a part of our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your customer experience skills but also expand your knowledge and working experience in the fashion industry. A sales associate is responsible for delivering outstanding guest experience in our retail stores. As a sales associate, you will play a vital role in ensuring the success of the JD Sports team.

Duties/Responsibilities:

• Perform POS (point of sales) transactions and merchandising tasks, such as receiving shipment, replenishment, price markdowns, and fitting room upkeep.
• Build lasting relationships with customers through helpful service and communication.
• Resolve customer issues effectively at store level in a timely and positive manner.
• Keep current on our product and service updates.
• Be aspirational to your customers in all aspects of culture: fashion, music, art, technology, and architecture.
• Process and assemble orders for our online store.

Skills/Experience/Knowledge:

• Knowledge and working experience in the fashion industry.
• Able to problem-solve quickly and in a polite manner.
• Highly organized; works well under pressure and can meet scheduled deadlines set by both the individual and the team.
• Able to multitask and learn new programs quickly.
• Must possess integrity and follow through on customer commitments.