Part-Time Retail Supervisor Retail Stores • Kitsilano, Vancouver, British Columbia, Canada

Fenix Outdoor Logistics; Vancouver; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading company in outdoor logistics is seeking a dedicated Retail Supervisor in Vancouver. In this role, you will collaborate with the Store Manager to enhance store performance, manage operations, and foster a positive team environment, all while promoting sustainability initiatives. This is an excellent opportunity for a passionate individual to grow within a mission-driven brand.

Benefits

Paid Sick Time

Medical, dental, vision insurance

Product discounts

Access to outdoor events

Sustainability focus

Qualifications

• Prior experience in customer service and a leadership role.
• Proven ability to lead by example and motivate others.
• Strong verbal and written communication skills.

Responsibilities

• Lead by example to drive performance and exceed sales goals.
• Support store staff development, training, and team-building.
• Maintain high store standards in merchandising and cleanliness.

Skills

Customer Service

Leadership

Communication Skills

Sustainability Knowledge

Job description

• Paid Sick Time
• Full-time Staff : Medical, dental, vision, critical illness, and accident insurance
• Product discounts and access to our outdoor events
• Sustainability focus

About the Role

As a Retail Supervisor, you’ll partner with the Store Manager to drive store performance and maintain an organized, efficient operation. You’ll take charge as a keyholder, overseeing daily tasks, managing inventory, and ensuring compliance with company policies. You’ll help cultivate a positive team culture by supporting the training and development of staff, all while fostering a welcoming, knowledgeable environment for our guests.

What You Will Do

• Lead by example to drive performance and exceed sales goals
• Serve as a keyholder, assisting with opening / closing procedures and store operations
• Support store staff development, training, and team-building
• Deliver exceptional customer service, helping guests connect with the right products
• Maintain high store standards in merchandising, stock levels, and cleanliness
• Promote sustainability initiatives and educate guests on Fjällräven's sustainability practices

Requirements for the Role

• Prior experience in customer service and a leadership role
• Proven ability to lead by example and motivate others to achieve goals
• Strong verbal and written communication skills
• Passion for outdoors and sustainability

About Us

Fjällräven is a global outdoor brand committed to sustainability and connecting people to nature. We’re more than just a store; we’re a team of passionate outdoor enthusiasts dedicated to sharing knowledge, providing excellent service, and leading by example. Join us to make a difference while contributing to a mission-driven brand that cares about people and the planet.

How to Apply

Submit your brief online application today to be considered for this role. We look forward to learning more about you!

Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.

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