Part-time Receptionist - OpenRoad Toyota Port Moody

OpenRoad Auto Group; Port Moody; On-site; CAD 30,000 - 60,000; Part time

Job summary

OpenRoad Auto Group is seeking a Part-time Receptionist for their Port Moody dealership. This role involves directing customers, answering inquiries, and performing clerical tasks. Ideal candidates will have strong customer relation skills, a professional demeanor, and the ability to multitask in a dynamic environment. Join a leading automotive retail group and enjoy comprehensive health plans, training opportunities, and a collaborative culture.

Benefits

Discounted vehicle purchasing

Computer rebates

Employee referral program

RRSP matching

Comprehensive health and dental plans

Training and development opportunities

Recognition and engagement events

Qualifications

• Professional appearance and demeanor.
• Ability to work well with all team levels and departments.
• Second language proficiency is preferred.

Responsibilities

• Direct customers to the correct department or personnel.
• Handle telephone calls professionally and efficiently.
• Perform clerical and accounting duties as assigned.

Skills

Customer relation skills

Effective communication

Time management

Multitasking

Organizational skills

Education

High school diploma or equivalent work experience

Tools

MS Word

Excel

Job description

UNLIMITED POSSIBILITIES AHEAD.

Position: Part-time Receptionist
Status: Part-Time

Dealership: OpenRoad Toyota Port Moody
Department: Sales

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

A Career at OpenRoad Means You'll Enjoy:

• Opportunity to work with a variety of OEM brands including Acura, Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
• Amazing incentives including discounted vehicle purchasing, computer rebates, employee referral program, and RRSP matching
• Training and development opportunities for skill enhancement and growth
• A collaborative, friendly, and progressive work culture emphasizing transparency, innovation, relationships, and empowerment
• Comprehensive health and dental plans focused on employee wellness
• Recognition and engagement events
• And more!

Role & Responsibilities:

1. Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce customers to the advisor.
2. Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.
3. Handle telephone calls professionally, friendly, and efficiently, minimizing wait times.
4. Take thorough messages with caller's details and ensure they reach the right party.
5. Perform clerical and accounting duties as assigned by management.
6. Answer the phone, determine the call's nature, and direct accordingly.
7. Add and update customer information in CRMs.
8. Stay updated on procedural changes within the dealership.
9. Provide the highest level of customer service to ensure satisfaction and retention.
10. Follow safety policies and report accidents immediately.
11. Perform other duties as assigned; position responsibilities may be modified as needed.

Knowledge, Skills, and Abilities:

• Versatility in handling changing priorities and multitasking.
• Professional appearance and demeanor.
• Strong customer relation skills, effective communication both over the phone and in person.
• Ability to work well with all team levels and departments.
• Organized, detail-oriented, with computer skills in MS Word and Excel.
• Ability to work in a social, active environment without distraction.
• Confident, professional attitude with strong time management skills.
• Second language proficiency is preferred.
• High school diploma or equivalent work experience.

Internal candidates must apply via the Internal Endorsement Form on SharePoint to avoid delays. Apply here.

We are an equal opportunity employer that embraces diversity and supports the growth of our associates to achieve their goals.

JOIN US AND GROW WITH US!

We thank all applicants; only those selected for an interview will be contacted.