Part Time Night Audit Clerk

New Castle Hotels & Resorts; Dartmouth; On-site; CAD 35,000 - 45,000; Full time

Job summary

New Castle Hotels & Resorts is seeking a Night Auditor to manage hotel operations during the overnight shift. This pivotal role involves ensuring accurate recording of the previous day's transactions, assisting guests with check-ins and check-outs, and maintaining safety protocols. Ideal candidates will have strong English communication skills and a meticulous approach to detail, contributing to memorable guest experiences.

Qualifications

• Good verbal and written English communication skills.
• Experience in a hotel or related field preferred.
• Strong attention to detail necessary.

Responsibilities

• Ensure all aspects of hotel records are processed accurately.
• Help guests check in and out smoothly.
• Follow safety and security policies.

Skills

Attention to Detail

Communication

Job description

How can there be a better job than helping the road weary traveler check into a fresh, clean room especially when working the overnight shift? As the Night Auditor you may not be the first person most guests meet, but you often get to leave a lasting impression during their early morning check out. In this role you review the prior day's books, looking for anything unusual, and ensuring that as the sun rises, all records are accurate. You are important! As Night Auditor , you will

• Be Accountable your job is to ensure all aspects of the hotel's records of the prior days operations are processed timely and accurately recorded. This data then becomes a tool for management the next day so accuracy is key!
• Make a Great Last Impression while checking the guest out, inquire about their stay and let them know you really care so if they had a problem or complaint, they share it with you. Be courteous at all times.
• Make a Great First Impression if someone is checking in on your shift, chances are they are pretty tired as most guests are already asleep. Help them get settled in quickly and efficiently.
• Be Helpful you are the person who guests will turn to for help or with questions during the overnight shift. Do your best to meet and exceed their expectations with your answers.
• Be a Safety & Security Agent follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed. It is possible that at your hotel you are the "manager on duty" during the overnight hours and if so, take this role very seriously.

Location Photo

Location Website

Requirements

Job Requirements

This role requires good verbal and written English communication skills, with experience in a hotel or related field preferred. An accounting background is also preferred but not required although a strong, accurate attention to detail is necessary. You must be able to handle cash or credit transactions and have front office software proficiency. This job requires light work exerting up to 20 pounds of force occasionally and / or up to 10 pounds frequently with a regular need to lift, carry, push, pull or otherwise move objects. From time to time you may need to assist with luggage which may require you to exert force of up to 50 pounds of force. This role may be asked to assist with van service if so a valid driver's license will be required. Long hours, many of which may be spent standing, as well as the ability to work independently essential