Part Time Member Advisor

Affinity Credit Union; Carlyle; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking a part-time Member Advisor to join their vibrant team in Carlyle. In this role, you will provide exceptional service to members, helping them navigate financial products and services while utilizing cutting-edge digital banking tools. With a competitive starting wage and a comprehensive benefits package, this position offers an excellent opportunity for those looking to maintain a healthy work-life balance. Join a supportive environment that celebrates your achievements and fosters career growth. If you're passionate about making a difference in members' lives, this could be the perfect opportunity for you!

Benefits

Health and Dental Benefits

Pension Plan

Health Spending Account

Vacation Time

Personal Days Off

Paid Volunteer Day

Referral Bonus

Qualifications

• Post-secondary education in a related field or equivalent experience.
• Experience with digital banking tools and excellent member interaction skills.

Responsibilities

• Provide outstanding member service and complete various transactions.
• Offer financial advice and solve online banking issues for members.

Skills

Customer Service Skills

Problem-Solving Skills

Digital Tools Proficiency

Financial Advisory Skills

Education

Post-secondary diploma or degree

Tools

Online Banking

Mobile Banking Apps

Job description

We want our employees to feel great coming to work so that’s why we give our talent the tools to excel. After all, a remarkable employee experience leads to extraordinary experiences for our members. If you have an affinity for working in a vibrant environment where your achievements are celebrated, then a career with us sounds like the perfect fit!

A competitive wage, benefits and the perfect part-time work schedule. That’s what you’ll get as part-time Member Advisor at our Carlyle and area Advice Centres. Working part-time, you’ll be able to maintain a healthy life/work balance serving our members in a collaborative environment. Add a competitive starting wage of $27.65 and a stellar benefits package and you’ve got the perfect gig!

What you’ll do:

• Complete a variety of service and sale transactions while providing outstanding member service
• Provide financial advice that looks out for the members’ best interest
• Spot member needs and offer products, services, referrals and tools that help them reach their goals
• Solve problems members encounter when using online banking or Affinity Mobile
• Offer technological solutions through our robust digital banking tools

What you’ll get:

• The support to grow in your career with ample opportunities to advance
• A starting wage of $27.65 plus bonuses for your hard work
• A total rewards package including health and dental benefits, pension and health spending account
• Vacation time, personal days off and a paid volunteer day
• A referral bonus when you scout great talent and they’re hired to join our team

What you’ve got:

• A post-secondary diploma or degree in a related field or an equivalent combination of education and experience
• The personality and skills to interact with and serve members, aiming to make their interactions with us the best part of their day!
• Ample experience using digital tools and apps that can help our members with their banking (online banking, smartphones, tablets, etc.)

So, what do you think? Does it sound like you’re a fit for this role? Throw your hat in the ring!

This position requires the submission of your Resume and Cover Letter stating how you meet the required qualifications in your application prior to the closing date of the position.