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A technology firm is seeking a Linux Desktop Engineer to lead the design and support of their Ubuntu 24 workstation environment. Responsibilities include building and maintaining a standard image, providing Tier 2 support, and collaborating with IT teams. Candidates must have over 5 years of experience in Linux environments, strong expertise with automation tools, and the ability to secure a US DOD Security Clearance.
The Linux Desktop Engineer will lead the design, deployment, and support Scientific Systems’ Linux workstation environment, with a focus on Ubuntu 24 (U24). This is a project- based role and will lead the effort to build and maintain a standardized golden image for U24 systems and identify provisioning and automation tools to streamline deployment across the enterprise. We are seeking a Linux Engineer to support the rollout of a time-bounded technology project, expected to conclude within 120 days. Hourly requirements will vary week by week from a few hours for technical support to up to 20 hours for technical integration and configuration related work.
In addition to image management and provisioning, the Linux Desktop Engineer will provide Tier 2 endpoint support for Linux users across the organization. They will serve as the escalation point for complex workstation issues, ensuring timely and effective resolution. Expected service levels include approximately four-hour response times for urgent issues and up to two business days for non-urgent support requests. This position requires strong technical expertise in Linux desktop environments, a proactive approach to endpoint management, and the ability to balance automation initiatives with responsive user support.