Part Time keyholder

Pet Valu; Niagara Falls; On-site; CAD 32,000 - 48,000; Full time

Job summary

An established industry player in pet retail is seeking a Keyholder to join their team. This role is essential for ensuring exceptional customer service and operational excellence. You will engage with customers, manage store operations, and contribute to a team dedicated to enhancing the lives of pets and their owners. With a focus on safety, compassion, and expertise, you'll play a vital role in a supportive environment that values your contributions. If you are passionate about pets and have a knack for retail, this could be the perfect opportunity for you to grow and make a difference in the community.

Benefits

Staff Discounts

Retail Training

Competitive Wages

Pet Care Knowledge

Flexible Scheduling

Qualifications

• Minimum 2 years of retail or customer service experience required.
• Strong customer service skills and outgoing personality essential.

Responsibilities

• Assist with cashier duties and customer sales.
• Manage store maintenance and stock small items.
• Open and close the store following company procedures.

Skills

Customer Service Skills

Retail Experience

Outgoing Personality

Ability to Lift 50lbs

Flexible Work Schedule

Education

High School Diploma

Tools

POS System

Job description

time left to apply End Date: July 4, 2025 (30+ days left to apply)

job requisition id R23326

Job Description:

The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.

All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns.

At Pet Valu, we're Pet Experts, and we're pet lovers, too.

Keyholders assist with ensuring consistently great execution which allows us to invest in meaningful time with our customers. They recommend the best products and services to create the healthiest, most playful life for all pets. They share accountability to drive profit to fuel our growth and future as the Devoted Pet Lover’s life-cycle partner. The Keyholder assists with all operations in the store and helps represent their store in surrounding communities. They prioritize Safety, Compassion, Expertise and Efficiency in all they do, and they live by and coach to our Core Beliefs.

What you get:

• Staff Discounts
• Retail Training
• Competitive Wages
• Pet Care Knowledge
• Flexible Scheduling

What you do:

• Cashier and customer sales
• Preparing merchandise orders, banking and other miscellaneous paperwork
• Placing small items (under 10 lbs) including pet supplies, household items, etc. into stock in the sales area of the store
• Sweeping, dusting and other general store maintenance functions
• Assist in unloading delivery vehicles of cases and bags of pet food and supplies and putting these into stock (items up to 50 lbs.)
• Effectively open and close the store while following company procedures.
• In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
• Other duties and tasks as required

What you bring:

• At least 2 years of experience in retail or customer service
• Working knowledge of POS system
• Possess outgoing and friendly personality with strong customer service skills
• Ability to lift 50lbs repetitively
• Ability to work a flexible work schedule according to business needs, including evenings, weekends and holidays.
• Ability to have reliable means of transportation to and from the store
• A valid driver’s license may be required

About Us

We believe in investing in the development of our people and have an industry-leading promotion rate. Our mission is to offer the highest quality products at a great value to improve the quality of life for all pets and pet owners.