Part Time Keyholder

PET VALU; Cranbrook; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading pet supply retailer in Cranbrook is seeking a Keyholder to assist with store operations and provide excellent customer service. Ideal candidates will have at least two years of retail experience and possess strong interpersonal skills. The role involves cashier duties, store maintenance, and supporting the team in a friendly environment. Flexibility to work various shifts is essential, as well as the ability to lift up to 50 lbs.

Benefits

Staff Discounts

Retail Training

Competitive Wages

Pet Care Knowledge

Flexible Scheduling

Qualifications

• At least 2 years of retail or customer service experience.
• Ability to lift 50 lbs. repeatedly.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Assisting with store operations and customer service.
• Cashier and customer sales.
• Preparing merchandise orders and store maintenance.

Skills

Retail or customer service experience

Working knowledge of POS systems

Strong customer service skills

Outgoing and friendly personality

Ability to lift 50 lbs.

Flexibility to work evenings, weekends, and holidays

Job description

Description

The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol, and Total Pet. Together, we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles, and small animals.

All of our stores are committed to helping local pets in need. We partner with local shelters, rescues, and charities for adoption events, in-store adoption (select stores only), pet food bank programs, and through our national donation drives and fundraising campaigns.

At Pet Valu, we're Pet Experts and pet lovers, too.

Keyholders play a vital role in ensuring consistent store execution, allowing us to spend meaningful time with our customers. They recommend the best products and services to promote healthy, playful lives for pets. They share accountability for driving profit to support our growth and future as the Devoted Pet Lover’s life-cycle partner. The Keyholder assists with all store operations and represents their store in the community. They prioritize Safety, Compassion, Expertise, and Efficiency, living by and coaching to our Core Beliefs.

What you get :

• Staff Discounts
• Retail Training
• Competitive Wages
• Pet Care Knowledge
• Flexible Scheduling

What you do :

• Cashier and customer sales
• Preparing merchandise orders, banking, and miscellaneous paperwork
• Placing small items (under 10 lbs.) such as pet supplies and household items into stock
• Sweeping, dusting, and general store maintenance
• Unloading delivery vehicles of cases and bags of pet food and supplies (up to 50 lbs.) and stocking them
• Opening and closing the store following company procedures
• In the absence of the Store Manager or Assistant Store Manager, assigning daily goals and tasks to ACEs
• Performing other duties as required

What you bring :

• At least 2 years of retail or customer service experience
• Working knowledge of POS systems
• Outgoing and friendly personality with strong customer service skills
• Ability to lift 50 lbs. repeatedly
• Flexibility to work evenings, weekends, and holidays
• Reliable transportation to and from the store
• A valid driver’s license may be required

INDS