Part Time & Full Time Floor Supervisor, Gastown. Vancouver

The Latest Scoop; Vancouver; On-site; CAD 40,000 - 50,000; Full time

Job summary

A vibrant lifestyle concept store in Metro Vancouver is seeking a Floor Supervisor to enhance customer experiences and achieve sales targets. This role requires a natural leader with a passion for connecting with people and a vibrant personality. Responsibilities include driving sales performance, hiring and training staff, and fostering a positive store environment. Join a team that values genuine communication and exceptional service in a beautiful shopping setting.

Benefits

Industry-recognized training

Team support culture

Qualifications

• Must have a vibrant and colorful personality.
• Proficient with POS systems and understanding of sales targets.
• Ability to restock products and comply with inventory control.

Responsibilities

• Drive KPI results through performance and coaching.
• Ensure consistent brand image by living company values.
• Responsible for hiring and training staff.

Skills

Vibrant, colorful personality

Trend setter

Natural-born leader

Solutions-oriented mindset

Tools

POS systems

Job description

Job Description

Posted Monday, November 20, 2023 at 8:00 AM

Why The Latest Scoop (TLS)

Founded in 2004, TLS is a Vancouver-based female owned company. We are a lifestyle concept store with a curated mix of products: fashion, furniture, home decor, accessories, footwear, stationery, and gifts. Our stores are beautiful, textural, layered, and dimensional, offering a truly unique lifestyle shopping experience. With a cult following and ever-increasing popularity, we continue to expand and open new stores across Canada.

We are looking for a likeminded individual with a vibrant, colorful personality! You love coming to work, smiling, laughing, and having a good time. Your glass is always half full, and you’re not stopped by obstacles. You genuinely love connecting with people and are not shy to strike a conversation or a pose! If you love clothes and are passionate about making people love themselves and embrace their individuality, you might be the perfect fit. Floor Supervisors work closely as a team to drive the common goal of maximizing sales by creating world-class experiences for our clients and employees.

Our Culture

Our sales culture is driven by our Purpose, Core Values, and Guiding Principles. We offer the industry-recognized Scoop Academy to all employees, providing tools to deliver the exceptional customer experience expected at TLS. We reward you for creating memorable experiences that keep our clients coming back!

You’ll make a serious impact through TLS “Values”:

• GIVE A **** – Putting passion into your life and work to drive results
• Drive Key Performance Indicators (KPI) results for your store through your performance and by coaching others.
• Achieve a consistent and cohesive brand image by living our values and driving our principles.
• Dress as if attending a fashion show—and do it again tomorrow.
• GO TEAM SCOOP – We work as a team in all tasks
• Support your teammates and help others learn.
• Provide constructive feedback and approach tasks with a can-do attitude.
• Responsible for hiring and training staff.

BE GENUINE – Communication is essential in human connection

• Be genuine in all you do and help customers from your heart. Aim to amaze clients with your honest styling approach.
• Encourage others to be genuine.
• Help foster TLS company culture within the store and share it with employees.
• Nail the balance between sales and service.
• Create an inspiring store environment with accessible products.

RADIATE ENERGY – Take on tasks with enthusiasm and intent

• Be yourself—fun, outgoing, and beautiful as you are!
• Bring enthusiasm to your customers’ experience; when the store opens, your goal is to create amazing customer experiences.

We believe that exceptional leadership drives exceptional results. We believe that a company based on customer loyalty is successful. We aim to promote the financial success of each store and the company as a whole, creating a welcoming environment where our team can achieve personal and career goals. We value honesty, care, and integrity in every interaction and ensure our policies are ethical and fair for all.

Requirements

• Vibrant, colorful personality!
• Trend setter, natural-born leader, people-obsessed.
• Solutions-oriented mindset.
• Proficient with POS systems and familiar with TLS policies & procedures.
• Understanding of TLS sales targets, goals, and expectations.
• Ability to restock products as they sell.
• Compliance with inventory control procedures.
• Teamwork to ensure proper customer service.