Part-Time Financial Services Rep: Sales & Service

Money Mart; The Pas; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Market competitive Pay

Monthly bonus potential

Comprehensive Medical/Dental Benefits

Competitive Paid Time Off

Retirement Options

Education Reimbursement

Exclusive Perks through Perkopolis

Free company services including cheque

Free company services including cheque

discounted company services including

And Much More!

Job summary

Money Mart is a leading North American financial services company seeking a Retail Team Member in Canada. You will support customers, assess needs, and process transactions while aiming to cross-sell products.

The role blends sales, service, and branch operations, with training and certification for Ready to Work Alone. We offer competitive pay, a monthly bonus potential, and benefits including comprehensive medical/dental coverage.

Qualifications

• High School diploma or equivalent.
• One or more years of experience as a Retail Sales Associate, Sales Representative or similar role.
• One or more years of experience in customer service and cash handling.
• Hands-on experience with POS transactions.
• Track record of achieving sales goals preferred.
• Proficiency in reading, writing, and speaking English.
• Basic knowledge of Microsoft Office.

Responsibilities

• Provide friendly, professional, and accurate customer service by assessing customer needs, completing transactions, answering questions, and identifying opportunities to promote and cross-sell products and services.
• Promote, recommend, and process loans, credit cards, cheque cashing, money transfers, money orders, bill payments, and other related products and services based on the customer's needs, financial circumstances, and applicable company policies and regulatory requirements.
• Consistently identify cross-selling and referral opportunities during every customer interaction to increase product awareness, meet customer needs, and achieve individual and branch sales goals.
• Clearly explain product and service features, benefits, fees, repayment terms, payment options, renewals, refinancing options, and other important information using approved marketing materials.
• Collect, review, verify, and document required customer identification, financial, application, and supporting information to process products and services, ensuring all applications/transactions are complete, compliant, and accurately recorded.
• Monitor and maintain complete and accurate customer information and records in all required systems.
• Contact customers with past-due accounts to discuss and negotiate payment arrangements within authorized guidelines.
• Follow all company policies and regulatory requirements, including Know Your Customer (KYC), Anti-Money Laundering and Anti-Terrorist Financing (AML/ATF), privacy, Recordable Transactions, fraud prevention, and all relevant procedures.
• Accurately process cash, POS transactions, and financial service transactions.
• Reconcile the cash drawer at the end of each shift, and follow all cash handling, safety, and security procedures.
• Work with the branch team to maintain the branch appearance, cleanliness, and customer-ready environment.
• Support branch opening and closing procedures, including completing all required paperwork accurately.
• Complete all other job-related duties as directed by Management.
• Maintain availability to work flexible shifts, including evenings and weekends.

Skills

Customer service

Sales

Relationship building

Communication

Cash handling

POS transactions

Microsoft Office

English proficiency

Time management

Education

High School diploma or equivalent

Job description

Money Mart is a leading North American financial services company seeking a Retail Team Member in Canada. You will support customers, assess needs, and process transactions while aiming to cross-sell products.

The role blends sales, service, and branch operations, with training and certification for Ready to Work Alone. We offer competitive pay, a monthly bonus potential, and benefits including comprehensive medical/dental coverage.