Part-Time Financial Service Representative

Moneymart Inc.; Town of Cochrane; On-site; CAD 40,000 - 50,000; Full time

Job summary

A financial services provider in Alberta seeks a customer service representative to enhance store profitability by ensuring a quality customer experience and handling transactions. Candidates should have at least one year of sales experience and a passion for helping customers. This position offers competitive pay and various benefits, including Paid Time Off and education reimbursement.

Benefits

Market competitive Pay

Monthly bonus potential

Competitive Paid Time Off

Group Retirement Options

Education Reimbursement Program

Exclusive Perks through Perkopolis

Free company services

Discounted company services

Qualifications

• Minimum of one year of financial services and sales experience.
• Passion for customer service.
• High school diploma or equivalent.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience through efficient transaction execution.
• Determine customers' needs and provide solutions.

Skills

Customer service passion

Sales experience

Education

High school diploma or equivalent

Job description

Overview

At Money Mart, we're more than just a financial services provider – we're the catalyst for financial empowerment! Our mission is to be North America's leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. Our vision is to bridge the gap between people and their financial goals. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.

In our communities, we collaborate with employees and customers to contribute over $500,000 annually to support food security, housing, health, emergency services, and other critical initiatives. As a company, we are committed to creating an environment where everybody is somebody, and together, we win as a team. We believe diversity drives innovation, enhances creativity, and strengthens our communities. Our dedication to inclusivity goes beyond representation; it’s about fostering a culture where everyone can thrive and contribute their unique perspectives. Join us on this exciting journey as we continue to revolutionize the financial services industry and empower customers to thrive!

What we Offer:

• Market competitive Pay
• Monthly bonus potential based on the operational success you drive

Other Benefits Include:

• Competitive Paid Time Off
• Plan for your future with our group Retirement Options
• Education Reimbursement Program to invest in your education and career growth
• Exclusive Perks through Perkopolis - enjoy special discounts and offers
• Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard
• Discounted company services including foreign exchange and Koodo services
• And Much More!

Branch Location: 120 5th Ave W #2010

What you’ll do

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers\' needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Successful candidates will

• Have a minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have a high school diploma or equivalent

Money Mart is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.

Privacy, data and recruitment information

Money Mart will review all submissions, and interview the most qualified candidates based on their knowledge, skills, abilities, and other competencies. Candidates who do not meet the requirements, in the recruitment process, for employment will remain classified as applicants and may re-apply for any future job posting and shall receive equal consideration. All resumes will be kept on file for a period of three months. Money Mart is committed to protecting the rights of individuals to privacy with regard to the processing of personal data. It is necessary for Money Mart to process personal data in the normal and proper conduct of business operations. Such processing will be conducted fairly and lawfully in accordance with Canada’s Federal Personal Information Protection and Electronic Documents Act including the ten principles set out in the National Canadian Standards Association: Model Code for the Protection of Personal Information. If there is a query regarding the accuracy of your personal data then your query will be dealt with fairly and impartially. Money Mart holds data on prospective, current and former candidates, as well as prospective, current and former staff. This data is held securely in electronic and/or as a paper record. The processing of this data is subject to the rules laid down under Canada’s Federal Personal Information Protection and Electronic Documents Act. Personal data will only be used for the proper purposes of the employment business. The protection of your personal data will be governed by the provisions of Canada’s Federal Personal Information Protection and Electronic Documents Act. Access to your data will be restricted to those personnel to whom it is necessary for proper purposes. For more information on these personal data processing, please refer to the recruiting company’s privacy policy. The recruitment company is Greenhouse, the data processor, and has no control over such personal data processing.