Part-Time Financial Service Representative

Moneymart Inc.; Medicine Hat; On-site; CAD 35,000 - 50,000; Full time

Job summary

A financial services provider in Medicine Hat seeks a motivated individual to drive store profitability goals and deliver exceptional customer experiences. The ideal candidate has a passion for customer service and at least one year of sales experience. This role offers competitive pay, bonus potential, and a comprehensive benefits package including education reimbursement. Join our inclusive team and contribute to empowering customers financially.

Benefits

Market competitive pay

Monthly bonus potential

Competitive paid time off

Group retirement options

Education reimbursement program

Free company services

Discounted services

Exclusive perks through Perkopolis

Qualifications

• Minimum of one year of financial services and sales experience.
• Strong passion for customer service.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience through efficient execution.
• Determine customers' needs and provide suitable solutions.
• Handle cash and accurately enter transactions.
• Contact customers with past due balances and negotiate payment terms.
• Complete all documentation accurately.
• Follow safety and compliance requirements.

Skills

Customer service

Sales experience

Education

High school diploma or equivalent

Job description

Overview

At Money Mart, we\'re more than just a financial services provider – we\'re the catalyst for financial empowerment! Our mission is to be North America\'s leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. Our vision is to bridge the gap between people and their financial goals. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.

In our communities, we collaborate with employees and customers to contribute over $500,000 annually to support food security, housing, health, emergency services, and other critical initiatives. We are committed to creating an environment where everybody is somebody, and together, we win as a team. We believe diversity drives innovation, enhances creativity, and strengthens our communities. Our dedication to inclusivity goes beyond representation; it\'s about fostering a culture where everyone can thrive and contribute their unique perspectives. Join us on this exciting journey as we continue to revolutionize the financial services industry and empower customers to thrive!

What we Offer

• Market competitive Pay
• Monthly bonus potential based on the operational success you drive

Other Benefits Include

• Competitive Paid Time Off
• Plan for your future with our group Retirement Options
• Education Reimbursement Program to invest in your education and career growth
• Exclusive Perks through Perkopolis - enjoy special discounts and offers
• Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard
• Discounted company services including foreign exchange and Koodo services
• And Much More!

Responsibilities

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers\' needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Qualifications

• Have a minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have a high school diploma or equivalent

Money Mart is committed to accommodating applicants with disabilities to the point of undue hardship during the recruitment, assessment and selection process. If you require accommodation during this process, please notify Money Mart and we will work with you to meet your needs.

Privacy and data handling

• Money Mart will review submissions and interview the most qualified candidates based on knowledge, skills, abilities and other competencies.
• Only successful applicants will be contacted.
• All resumes will be kept on file for a period of three months.
• Money Mart is committed to protecting the rights of individuals to privacy with regard to the processing of personal data in compliance with applicable laws. Personal data will be processed only for employment purposes and will be safeguarded accordingly.