Part-Time Field Service Representative - Lloydminster

The Hillman Group; City of Lloydminster; On-site; CAD 80,000 - 100,000; Part time

Job summary

An established industry player is seeking a dedicated Field Service Representative to enhance customer experiences in big box retail stores. This role involves hands-on service, ensuring product displays are set up, inventory is managed, and customer issues are resolved efficiently. The ideal candidate will thrive in a collaborative environment, showcasing strong communication and problem-solving skills. If you enjoy a dynamic work setting and are ready to make a difference, this is the opportunity for you. Join a passionate team committed to excellence and customer satisfaction!

Qualifications

• 1-3 years in a retail vendor or big box environment.
• Excellent computer skills, especially in MS Office.

Responsibilities

• Visit stores weekly to manage inventory and displays.
• Prepare and process new orders using company equipment.

Skills

Computer Skills

Communication Skills

Problem Solving

Teamwork

Organizational Skills

Education

High School Diploma or Equivalent

Tools

MS Office

MS Excel

MS Outlook

Job description

Part-Time Field Service Representative - Lloydminster

Who We Are & What We Do

The Hillman Group services a wide variety of customers in the Automotive, Industrial, Retail and Agricultural channels. We have products in Home Depot, Lowes, Canadian Tire, Walmart and more! Have you ever done any home improvement projects? If so, you likely know our products.

The Hillman Group Canada employs over 700 employees in 2 manufacturing facilities and 7 distribution facilities across Canada. We have a great group of professionals whose dedication and teamwork form the backbone of our company.

Summary

The Field Service Representative (Detailer) provides hands-on service to Big Box Retail stores, setting up company displays, ensuring adequate inventory levels and resolving day-to-day customer and store issues. Steel-toe shoes are required for this role.

Duties and Responsibilities

1. Visit designated stores weekly, merchandising inventory, sorting bins and attending to general housekeeping duties. Stores may change based on business demands.
2. Prepare and process new orders using company-issued equipment.
3. Ensure proper product inventory levels.
4. Bring issues and discrepancies to the attention of the designated store manager and Detailer Supervisor.
5. Work as a liaison between big box stores and the corporate headquarters.
6. Comply with company policies and procedures.
7. Follow the store safety rules, and work in a safe and healthy manner.
8. Other duties as assigned by management.

Qualifications

1. High school diploma or equivalent experience.
2. 1-3 years in a retail vendor of big box environment or related experience.
3. Excellent computer skills (MS Office), specifically, MS Excel and Outlook.
4. Strategic thinker, good communicator, and exceptional problem solver.
5. Perform functions with a sense of purpose and a degree of urgency.
6. Create a positive work environment by demonstrating and sharing functional/technical knowledge.
7. Strong interpersonal skills with an emphasis on teamwork.
8. Excellent organizational, analytical and communication skills (oral & written).
9. Should be comfortable using ladders up to 6ft.
10. Be able to lift up to 30lbs.

If you are interested in joining a fun and collaborative work environment, apply today!

We are committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, we will, in consultation with the applicant, determine the nature of any accommodation that may be required.

The Hillman Group Canada ULC

900 Passmore Ave., Scarborough, ON M1X 0A1