Part-Time Exam Proctor & Test Center Support

Pearson; Canada; Hybrid; CAD 25,000 - 28,000; Part time

Job summary

Pearson VUE is hiring a part-time Test Administrator to join our team in Toronto (Etobicoke), Ontario. Starting pay is $18.55 per hour. The role focuses on secure exam delivery and delivering superior customer service in a quiet testing environment.

The position requires a high school diploma or equivalent, 1 year of customer service experience, and basic MS Office skills. Flexible shifts from 7 am to 8 pm, Monday through Saturday, with about 2 Saturdays per month, and potential additional hours

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from testing room.
• Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.

Responsibilities

• Comply with all testing procedures and strictly adhere to company policies using careful judgment.
• Check in testing candidates, verify identification, and explain the exam process.
• Proctor / invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
• Other duties as assigned

Skills

Customer service

Proctoring experience

MS Office

Flexible scheduling

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Pearson VUE is hiring a part-time Test Administrator to join our team in Toronto (Etobicoke), Ontario. Starting pay is $18.55 per hour. The role focuses on secure exam delivery and delivering superior customer service in a quiet testing environment.

The position requires a high school diploma or equivalent, 1 year of customer service experience, and basic MS Office skills. Flexible shifts from 7 am to 8 pm, Monday through Saturday, with about 2 Saturdays per month, and potential additional hours