Part-time Dealer Supervisor -TIC

Great Canadian Entertainment; Eastern Ontario; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading entertainment company in Ontario is looking for a Table Games Supervisor to oversee daily operations in a casino environment. This role involves monitoring table games, managing staff relationships, and ensuring compliance with gaming regulations. Ideal candidates will have gaming management experience and strong leadership skills to foster a welcoming atmosphere for both staff and guests.

Qualifications

• Minimum 1 year of experience in gaming management.
• Ability to successfully obtain a Gaming License.
• Effective and service-oriented communication skills.

Responsibilities

• Monitor dealers and maintain game integrity.
• Provide input on team member performance evaluations.
• Ensure compliance with gaming regulations and company policies.

Skills

Leadership

Customer Service

Communication

Education

High School Diploma

Post Secondary Education

Tools

MS Office

Job description

Position Summary

JOB DESCRIPTION

Under the general direction of the Gaming Manager, Table Games, this position is responsible for monitoring the day-to-day activities of table games operations in the Salon/Salon Premium area while establishing and contributing to a safe and welcoming work environment for all team members. Provides input on performance evaluations and assists with the implementation all new table games initiatives. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Monitors Dealers in a n assigned Salon/Salon Premium area; area; maintains game integrity; monitors game limits and cash/value transactions
• Ensures all players rating is done in precise manner
• Provides input for team member performance objectives and e valuations
• Participates in the implementation of table games strategic plans
• Requests fill/credit issuance as required
• Verifies cash/value transactions pertaining to floats, fills, credits and tips
• Responds to, resolves or escalates issues
• Reports irregularities and suspicious activities
• Assists in allotting player seating and waiting lists
• Maintains a tidy work area
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs oth er duties as assigned or directed
• Manages other initiatives as required
  
  

Education And Qualifications

• High School Diploma; Post Secondary education or a suitable combination of education and experience an asset
• Minimum 1 years of experience in gaming management
• Minimum 1 years leadership experience
• Ability to successfully obtain a Gaming License
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• Computer literacy in MS Office
  
  

Work Environment Considerations

• Regular casino environment, standing for long periods of time, some exposure to noise, non-traditional work hours
  
  

Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.