Part Time Customer Service Associate

Leons; Hamilton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail company in Hamilton is seeking part-time customer service associates to deliver exceptional service. Candidates must have clear communication skills, strong problem-solving abilities, and work well in a team. The role includes maintaining customer accounts and assisting with after-sales service. The company offers a dynamic work environment and employee benefits such as training and profit sharing.

Benefits

On-going training and development

Generous employee discount program

Profit sharing

Qualifications

• Clear communication skills, both written and verbally.
• Fun, friendly, and confident personality.
• Strong problem-solving and analytical abilities.

Responsibilities

• Complete daily reports.
• Maintain customer accounts.
• Communicate effectively with vendors.
• Respond to customer inquiries promptly.
• Assist customers with after-sales service.

Skills

Clear communication

Problem solving

Organizational skills

Friendly personality

Job description

Overview

LEON’S IS CURRENTLY HIRING PART-TIME CUSTOMER SERVICE ASSOCIATES. Leon’s is currently looking for Customer Service Associates who are focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business! As a member of our team you will be responsible for completing daily reports, maintaining customer accounts, communicating with our vendors, responding promptly to customer inquiries and assisting our customers with after sales service. Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century.

Responsibilities

• Complete daily reports
• Maintain customer accounts
• Communicate with vendors
• Respond promptly to customer inquiries
• Assist customers with after-sales service

Qualifications

• Ability to communicate clearly, both written and orally
• Fun, friendly, confident personalities
• Strong problem solving and analytical skills
• Exceptional organizational skills
• Ability to work collaboratively with fellow colleagues
• Ability to interact professionally with our customers

Why Leon’s?

• On-going training and development to ensure your success
• A fast-paced, dynamic, and fun environment with a great team
• A generous employee discount program
• Profit sharing