Part Time Customer Care Associate

Leon's Furniture Limited; Saskatoon; Hybrid; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Profit Sharing

Employee Discounts & Partner Discount

Continuous education and training

Job summary

Leon's Furniture Limited is seeking a Part Time Customer Care Associate to deliver a world-class customer service experience to our valued customers. Great customer support is a vital part of our business.

As a member of our team you will respond to inquiries, maintain customer accounts, complete daily reports, and assist with after-sales service. The role requires clear communication, a friendly personality, and the ability to work evenings and weekends.

Qualifications

• Clear written and oral communication.
• Friendly, confident personality.
• Strong problem solving and analytical skills.
• Excellent organizational skills.
• Able to work collaboratively with colleagues.
• Professional interaction with customers.
• Evenings and weekends shifts required.

Responsibilities

• Complete daily reports.
• Maintain customer accounts.
• Respond promptly to customer inquiries and assist with after-sales service.

Skills

Communication skills

Interpersonal skills

Problem solving

Organizational skills

Collaboration

Customer interaction

Job description

Overview

Leon’s is currently looking for a Part Time Customer Care Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business.

About Us:

Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we’re proud to be expanding our sales teams in every location to meet this challenge.

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!

Responsibilities:

As a member of our team, you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after sales service. Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century.

Requirements:

• Ability to communicate clearly, both written and orally
• Fun, friendly, confident personalities
• Strong problem solving and analytical skills
• Exceptional organizational skills
• Ability to work collaboratively with fellow colleagues
• Ability to interact professionally with our customers
• Some evenings and weekends shifts required

We offer:

• Profit Sharing
• Employee Discounts & Partner Discount Programs
• The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast
• Continuous, quality education and training on our products and sales techniques

Additional Information:

• We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process. Candidates with accommodation needs, can email their accommodation requests to [e-mail].