Part Time Concierge Security Guard

Regal Security Inc.; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

A security services provider is seeking a part-time Concierge Security Guard in Toronto, ON. The role requires customer service excellence, clear communication, and at least one year of security experience. Responsibilities include patrols, emergency response, and thorough documentation. Ideal for individuals aged 25+, with necessary certifications. The hourly pay is $17.85, with health benefits available after 6 months of probation.

Benefits

Health Benefits after 6 months

Flexible hours

Qualifications

• Minimum of 1 year security experience in public service/customer service.
• Aged 25 or older.
• Ability to work as a team member and lead when necessary.

Responsibilities

• Provide outstanding customer service as a front-line representative.
• Conduct walking and vehicle patrols.
• Respond to emergencies and service calls.
• Document complaints and incidents.

Skills

Customer service

Clear English communication

Decision Making

Critical Thinking

Reliability

Observation skills

Professionalism

Teamwork

Computer literacy

Education

University degree or College diploma in relevant field

Valid Security Licence

Valid First Aid/CPR Level C & AED Certification

WHMIS Certification

Tools

iOS Devices

Windows Devices

Microsoft Office

Google Software

Job description

Regal Security Inc. is currently seeking a Concierge Security Guard at one of its locations in the Toronto, ON area.

The Ideal Candidate must have:

• Part-time availability to work all days of the week and schedules that will consist of days, afternoons, nights and weekend shifts – including holidays.
• Customer service-driven individual
• Clear English communication skills in all areas (verbal and written)
• Detailed and thorough record-keeping (Memo book, incident reports, etc.)
• Keen observation and attentiveness
• Professional physical deportment and presentation
• Decision Making, Critical Thinking, Reliability, Common Sense, and Exceptional Judgment
• Able to work as an effective team member and assist in leading other team members accordingly
• Firm understanding of the Trespass to Property Act and Criminal Code of Canada

Job Duties and Responsibilities

• Provide outstanding and personalized customer service as a front-line representative of Regal Security and the represented site
• Complete walking patrols, vehicle patrols, and inspections of the site’s infrastructure and equipment, report any hazards, deficiencies, etc. to ensure safety and security
• Respond to all emergency situations and calls to service (service calls, medical emergencies, disturbances, rule violations, building issues, etc.)
• Address any complaints and document reports and incidents. Notify Supervisors and Property Manager as required
• Maintain a daily notebook
• Ensure the integrity of the building (doors, accessible areas are secure during and after building hours)
• Report all incidents, on-site activities, positive interactions and service challenges

• to the Security Supervisor/Security Manager

Qualifications

• At least 25 years of age.
• Have a proven background with a minimum of 1-year security experience in a public service/customer service setting.
• Strong verbal and written communication skills.
• Use of Force certification would be an asset.
• University degree and/or College diploma in a relevant field (Police Foundations, Protection, Security, and Investigation, Criminology, Etc.) would be an asset.
• Valid Security Licence
• Valid First Aid / CPR Level C & AED Certification
• WHMIS Certification
• Strong organizational skills to manage multiple tasks concurrently.
• Strong investigation, research, and strategic analytical skills.
• Strong administration, project management, and multi-tasking skills.
• Adapts well to challenges and works well under pressure.
• Computer literacy and proficiency required. Strong working skills with iOS Devices, Windows Devices, Microsoft Office, and Google Software

Compensation

• Pay rate will be $17.85/hr
• Health Benefits are available for part-time employees upon completion of 6 months probation

Why choose Regal Security?

Regal Security Inc. is an established and growing security company that offers a vast array of professional and dependable security guard services across the Greater Toronto Area and Southwest Ontario.

Our Everyday Superhero guards are selected and trained to protect our client’s assets, property, employees, and tenants, using a custom-designed security solution for every client within the sectors we serve.

Every member of the Regal security team, and every service that is carried out, is directed by the Regal guiding principle: Strength & Honor. With this in mind, Regal’s security guards are known as Everyday Superheroes – they are friendly, well-trained and, most importantly, proud, as they go above and beyond the call of duty to uphold Regal’s high standards.

“THE REGAL SECURITY MISSION IS “YOUR PEACE OF MIND””

Thank you for your application, unfortunately, due to the high volume of applicants, only those deemed eligible for an interview will be contacted. All candidates will be communicated to by phone or email for the purposes of the recruitment process.

Regal Security Inc. welcomes all candidates equally and encourages all qualified candidates, from women and men including persons with disabilities, members of visible minorities, and Aboriginal persons, to apply.

Regal provides accommodation for applicants with disabilities during the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please contact us to request accommodation.