Part-Time Associate

sundial; Calgary; On-site; CAD 21,000 - 28,000; Part time

Job summary

SNDL operates Ace Liquor at 18th Street in Calgary, AB. We are seeking friendly, outgoing part-timeSales Associates who deliver exceptional customer service, assist shoppers with product selection and ensure smooth store operations in a busy retail environment.

Responsibilities include greeting customers, driving sales through product knowledge, processing transactions, stocking shelves, and adhering to ProServe/Serving It Right regulations while maintaining a welcoming store atmosphere.

Qualifications

• Minimum 1 year experience in retail environment.
• ProServe/Serving It Right Certification.
• First-Aid knowledge is a plus.
• Training in wine/beer/spirits is preferred but not required.

Responsibilities

• Provide exemplary customer service to every visitor.
• Greet customers and assist them in finding products.
• Generate sales by educating, advising and recommending items.
• Maintain product knowledge and complete training within timelines.
• Handle transactions at POS and follow cash handling procedures.
• Open/close procedures and daily reporting where applicable.
• Stock shelves and participate in merchandising and promotions.
• Ensure store cleanliness and regulatory compliance at all times.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma

Job description

Work Location

ACE Liquor Discounter 18th Street

About the Role

About SNDL

SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada specializing in low-cost biomass sourcing, premium indoor cultivation, product innovation, low-cost manufacturing facilities, and a cannabis brand portfolio that includes Top Leaf, Contraband, Citizen Stash, Sundial Cannabis, Palmetto, Bon Jak, Spiritleaf Selects, Versus Cannabis, Value Buds, Vacay, Grasslands and Superette. SNDL's investment portfolio seeks to deploy strategic capital through direct and indirect investments and partnerships throughout the global cannabis industry. For more information on SNDL, please go to www.sndl.com.

About ACE Liquor

ACE Liquor is a great place to work, with a friendly atmosphere. We provide our Customers with vast selection of specialty liquors, beers and wines! Each person at ACE plays an important role in our Company′s success. We promote a team atmosphere that is busy and challenging, but always aims to be co-operative and fun. When you choose to work at ACE Liquor you can be sure you will be treated with the respect and support you need to be a success.

About The Role

We are currently looking for friendly, outgoing, and customer service-driven individuals to join our team as Part-Time Sales Associates at our Ace Liquor 18th Street store in Calgary, AB.

Primary Purpose of Job

Provide exemplary customer service to every person who walks into our store, understand customer needs, and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.

Essential Business Functions, Responsibilities and Accountabilities

People Skills

• Customer service driven, friendly, willing to talk to all customers
• Effective verbal communication skills
• Maintain a professional appearance, demeanor, and attitude at all times

Customer Offering

• Deliver exemplary customer service
• Greet customers when they enter the store and take customer to product when required
• Generate sales by educating, advising, and suggesting products to every customer
• Maintain a high level of service and product knowledge by completing all training within required timeline
• Assist customer from store and/or offer car service when appropriate

Financial

• Complete customer transactions on the Point-of-Sale (POS) device, including payment
• Ensure all cash handling policies & procedures are adhered to
• Ensure all opening & closing procedures are done correctly (when applicable)
• Complete end of day till reports (when applicable)
• Ensure safe is locked at all times and deposits are secured (when applicable)

Day to Day Operations

• Perform all opening and closing procedures (when applicable)
• Stock shelves and cooler with product
• Participate in merchandising and promotional activities
• Participate in routine store maintenance and cleaning
• Other tasks as assigned

Regulatory Adherence

• Ensure that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered to
• Participate in health inspections, audits and required corrective actions
• Maintain First-Aid, LP and OHS Training
• Maintain ProServe/Serving It Right and ensure employees maintain ProServe/Serving It Right
• Ensure AGLC/BC LRS and other government guidelines are met
• Adheres to all SNDL Inc. policies, with a focus on Social Responsibility

Qualifications

Work Experience

• Minimum, 1-year experience in retail environment

Education

• High School Diploma or equivalent
• ProServe/Serving It Right Certification
• First-Aid Certificate is considered an asset
• Training in wine/beer/spirits (preferred, not required)

Other Skills and Capabilities

• Highly self-motivated
• Customer service driven
• Effective teamwork skills
• Strong sales background
• Strong communication skills (written and verbal)
• Must be able to pass a Background Check
• Must have access to reliable transportation

Occupational Health and Safety

Employees have the following basic rights:

• Right to refuse unsafe work
• Right to participate in the workplace health and safety activities through the Health and Safety Committee (HSC) or as a Worker Health and Safety Representative
• Right to know, or the right to be informed about, actual and potential dangers in the workplace

Employees responsibilities include the following:

• Employees must work in compliance with OH&S acts and regulations
• Use personal protective equipment and clothing as directed by SNDL Inc.
• Report workplace hazards and dangers to your Manager or Health and Safety Representative
• Report all accidents and incidents immediately to their Manager and document it in ThinkLP