Part-Time Assistant Manager - Level 2

Hot Topic; Winnipeg; On-site; CAD 60,000 - 80,000; Part time

Job summary

Hot Topic is looking for a Part-Time Assistant Manager in Winnipeg to help lead a passionate team focused on music and pop culture. You will support the Store Manager in achieving sales objectives, recruiting, and enhancing customer engagement through innovative promotions and a dynamic retail experience. Ideal candidates will possess retail management experience, strong communication skills, and the ability to thrive in a fast-paced retail environment.

Qualifications

• 1-2 years of retail store management experience.
• Strong communication and operational task skills.
• Ability to handle unexpected challenges in retail.

Responsibilities

• Support Store Manager in achieving sales goals.
• Recruit and develop team members for store operations.
• Analyze sales reports to guide strategic decisions.

Skills

Communication

Team Development

Time Management

Customer Engagement

Education

High school diploma or GED

Job description

At Hot Topic, we’re passionate about music, pop culture, and creating an amazing in-store experience for our customers and employees.

We’re searching for a Part-Time Assistant Manager – Level 2 to help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives related to sales targets, recruiting, and development. Think of yourself as a combination of Harry Potter and Luke Skywalker — capable of handling anything while driving sales and building lifelong customer relationships.

What You'll Do

• Support your Store Manager in achieving sales plans and goals.
• Help recruit, develop, and retain a passionate, collaborative team to run your store.
• Create buzz and customer engagement through promotion of new products, social media, and benefits like BOPIS and curbside pickup.
• Provide leadership to ensure the store operates smoothly, balancing operations, delegation, and customer-first selling practices.
• Monitor shrink / loss prevention, payroll hours, and associate schedules.
• Communicate with retail leadership and HQ about trends and customer feedback.
• Analyze sales reports and use data to guide strategies to meet sales targets.
• Merchandise the store effectively, leveraging planograms and launching promotions on time.
• Develop your team of loyal, high-performing, customer-focused associates in partnership with your Store Manager.

What You'll Need

• At least 1-2 years of retail store management experience; a love for music and pop culture is a plus!
• Experience leading successful teams with skills in communication, recruiting, operations, and team development.
• Strong skills in communication, time management, professionalism, and operational tasks.
• A high school diploma or GED; degrees are a bonus.
• Ability to adapt to the fast-changing retail environment and handle unexpected challenges.
• Ability to navigate the store, merchandise products, and lift boxes up to 50 pounds.

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