Part-Time Assistant Manager - Level 2

Hot Topic; Oshawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

Hot Topic is seeking a Part-Time Assistant Manager – Level 2 to support store operations and sales objectives. The ideal candidate will have retail management experience, strong leadership skills, and a passion for music and pop culture. This role involves recruiting and developing a collaborative team, ensuring operational excellence, and engaging customers through promotions and social media.

Qualifications

• 1-2 years of retail store management experience.
• Proven success in leading teams and communication skills.
• Ability to handle unexpected challenges in a fast-paced environment.

Responsibilities

• Support Store Manager in achieving sales goals and team development.
• Create customer engagement through promotions and services.
• Analyze sales reports to inform strategic decisions.

Skills

Communication

Team Development

Time Management

Operational Excellence

Education

High School Diploma or GED

Degree (bonus)

Job description

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We’re on the search for a Part-Time Assistant Manager – Level 2 to help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives related to sales targets, recruiting, and development. You’re a versatile leader who can handle anything that comes your way while driving sales and building lifelong customer relationships.

What You'll Do

• Support your Store Manager in achieving sales goals and plans.
• Help recruit, develop, and retain a passionate, collaborative team to run your store.
• Create buzz and customer engagement through promotion of new products, social media, and additional services like BOPIS and curbside pickup.
• Provide leadership to ensure operational excellence, balancing operations, delegation, and customer service.
• Monitor shrink/loss prevention, payroll hours, and associate schedules.
• Communicate with retail leadership and HQ on trends and customer feedback.
• Analyze sales reports and use data to inform strategic decisions to meet sales targets.
• Merchandise the store effectively, leveraging planograms and launching promotions on time.
• Partner with your Store Manager to develop a high-performing, customer-focused team.

What You'll Need

• 1-2 years of retail store management experience. A love for music and pop culture is a plus!
• Proven success in leading teams and skills in communication, recruiting, operations, and team development.
• Strong skills in communication, time management, professionalism, and operational tasks.
• A high school diploma or GED; a degree is a bonus.
• Adaptability to the fast-changing retail environment and handling unexpected challenges.
• The ability to navigate the store, merchandise products, and lift up to 50 pounds as needed.