At Hot Topic, we’re passionate about music, pop culture, and creating an exceptional in-store experience for our customers and employees.
We’re seeking a Part-Time Assistant Manager – Level 2 to help lead the store. You’ll support the Store Manager in achieving sales targets, recruiting, and team development. Think of yourself as a blend of Harry Potter and Luke Skywalker—ready to handle anything while driving sales and building customer relationships.
WHAT YOU'LL DO
- Support the Store Manager in achieving sales goals and targets.
- Assist in recruiting, developing, and retaining a passionate, collaborative team.
- Create buzz and engage customers through product promotion, social media, and services like BOPIS and curbside pickup.
- Provide leadership to ensure the store operates smoothly, balancing operational duties, delegation, and customer service.
- Monitor shrink/loss prevention, payroll hours, and staff schedules.
- Communicate with retail leadership and HQ about trends and customer feedback.
- Analyze sales reports and data to develop strategies to meet sales goals.
- Merchandise the store effectively, using planograms and launching promotions on schedule.
- Partner with your Store Manager to develop a high-performing, customer-focused team.
WHAT YOU'LL NEED
- 1-2 years of retail management experience; a passion for music and pop culture is a plus.
- Experience leading successful teams with skills in communication, recruiting, operations, and team development.
- Strong skills in communication, time management, professionalism, and operational tasks.
- A high school diploma or GED; a degree is a bonus.
- Ability to adapt to a fast-changing retail environment and handle unexpected challenges.
- Ability to navigate the store, merchandise products, and lift up to 50 pounds as needed.