Part-Time Assistant Manager - Level 2

Hot Topic; Alberta; On-site; CAD 21,000 - 30,000; Part time

Job summary

Hot Topic in Alberta, Canada is seeking a Part-Time Assistant Manager – Level 2 to support the Store Manager in achieving store objectives, sales targets, and staff development. You will recruit, lead a passionate team, promote products through promotions and curbside options, and ensure operational excellence with a customer-first approach.

You will be the store’s #1 fan, keeping a pulse on inventory, payroll, scheduling, and shrink while collaborating with retail leadership and HQ on trends

Qualifications

• 1–2 years of retail store management experience.
• Strong communication, recruiting, and operations skills.
• Ability to develop and coach team members.

Responsibilities

• Support Store Manager in achieving sales plans and comp sales goals.
• Help recruit, develop, and retain a collaborative team.
• Promote products and engage customers through promotions and pickups.
• Provide leadership to run an operationally sound store with customer-first selling.
• Monitor shrink, payroll hours, and associate schedules.
• Communicate trends and customer feedback with leadership and HQ.
• Run sales reports and use data to guide strategy.
• Merchandise the store using planograms and timely promos.
• Develop a high-performing, customer-focused team with the Store Manager.

Skills

Communication

Recruiting

Operations

Payroll

Reporting

Scheduling

Merchandising

People development

Education

High school diploma or GED

Job description

Overview

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We’re on the search for a Part-Time Assistant Manager – Level 2 that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development.

You’re Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

Responsibilities

• Support your Store Manager in achieving the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is
• Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you
• You’re the store’s #1 fan – you’ll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup
• Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer-first selling practices
• Keep watch on shrink/loss prevention, payroll hours, and associate schedules
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
• Run sales reports and use data to help guide your strategy to hit sales targets
• You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time
• In partnership with your Store Manager, develop your team of loyal associates that are high-performing and customer-focused

Qualifications

• At least 1-2 years of retail store management experience. If you love music and pop culture, you're in the right place!
• You’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps
• You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
• A high school diploma or GED equivalent. If you have a degree, even better
• Roll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your way
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of merch that may weigh up to 50 pounds