Part-Time Assistant Manager - Level 1

BoxLunch & Hot Topic; Mississauga; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail company is seeking a Part-Time Assistant Manager to enhance customer experience and support store operations. This role involves providing leadership, processing sales transactions, and maintaining store organization while fostering a team-driven environment. Ideal candidates will have retail experience and a passion for music and pop culture.

Qualifications

• At least 1 year of retail store experience.
• Strong skills in communication, time management, and professionalism.

Responsibilities

• Provide an amazing shopping experience to encourage customer return.
• Assist with daily operations and support the management team.
• Help develop and retain a passionate, collaborative team.

Skills

Communication

Time Management

Professionalism

Operations

Education

High School Diploma or GED Equivalent

Job description

We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.

WHAT YOU'LL DO

• Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills, and enthusiasm for pop culture.
• Step in and step up when needed. You’ll cover the sales floor and provide leadership support when your Manager gets pulled away.
• You’ve got the keys to the store, and you’re not afraid to use them! You’ll open and close the store, as needed.
• Work the register; you’ll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. You’ll also close out the register and communicate shortages or overages to your Store Manager.
• Understand store sales plans, comp sales goals, and key KPIs: UPT and ADT.
• Assist with planogram changes including store layout, wall displays, fixtures, and merchandising mix.
• Share fashion and music trend information with management and HQ partners.
• Work with Store Management to prevent theft and misuse of spells and wizardry around theft.
• Support the maintenance of the stockroom and keep the store tidy.
• Help develop and retain a passionate, collaborative team to run your store.
• Perform any other activities as assigned by your Store Leader.

WHAT YOU'LL NEED

• At least 1 year of retail store experience. If you love music and pop culture, you're in the right place!
• Strong skills in communication, time management, professionalism, operations, and a drive to develop your team.
• A high school diploma or GED equivalent.
• The usual retail capabilities: navigating the store, merchandising products with store equipment, and lifting up to 50 pounds of merchandise.