Part-Time Assistant Manager - Level 1

Hot Topic; Calgary; On-site; CAD 32,000 - 48,000; Part time

Job summary

Join a vibrant and passionate team at a leading retailer of music and pop culture merchandise! As a Part-Time Assistant Manager, you'll play a crucial role in delivering an exceptional shopping experience for fellow fans. Your love for music and pop culture will shine as you support the store leadership, train new team members, and ensure smooth daily operations. With a focus on customer satisfaction and teamwork, this position offers a unique opportunity to engage with fellow enthusiasts while contributing to the success of the store. If you're ready to step into a role where your fandom can thrive, this is the perfect opportunity for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Employee Discounts

Paid Time Off

Tuition Reimbursement

Qualifications

• 1+ year of retail experience, preferably in music or pop culture.
• Strong communication and time management skills are essential.

Responsibilities

• Provide an amazing shopping experience and support store leadership.
• Assist with daily operations, sales targets, and team development.

Skills

Communication

Time Management

Professionalism

Operations

Team Development

Education

High School Diploma or GED

Job description

We’re looking for music and pop culture fanatics to help create the best experience for our customers at Southcentre mall. As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.

WHAT YOU'LL DO

• Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills, and use of the Force.
• Step in and step up when needed. You’ll cover the sales floor and provide leadership support when your Manager gets pulled away.
• You’ve got the keys to the kingdom, and you’re not afraid to use them! You’ll open and close the store, as needed.
• Work the register; you’ll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. We’ll need you to also be able to close out the register and communicate any shortages or overages to your Store Manager.
• Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT.
• Assist with planogram changes including store map, wall, fixture, & merchandising mix.
• Let your voice be heard! You’ll communicate fashion & music trend information to management and respective HQ partners.
• While we welcome wizards, we don’t like it when spells are stolen. You’ll work with Store Management to ensure there’s no misuse of spells and wizardry around theft.
• Support the maintenance of the mother ship; you’ll help keep the stock room organized and the store tidy.
• Help develop and retain a super collaborative, passionate team to run your store alongside you.
• Any other activities as assigned by your Store Leader.

WHAT YOU'LL NEED

• At least 1 year of retail store experience. If you love music and pop culture, you're in the right place!
• You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps.
• A high school diploma or GED equivalent.
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds.

Interested in applying for this role? Chat with Alex, our Virtual Job Assistant, on your right to begin the process.

Check us out

Since our first store opening in 1989, we've been leading the way in bringing music and pop culture to the masses. We're now at over 600 stores and counting across the U.S. and Canada. Working at our stores means you're taking a huge part in delivering the fandom.

All the (not so) small things

Benefits are a big deal, and we've got you covered. Medical, Dental, Vision, Retirement and so much more. Add in employee discounts, PTO, and tuition reimbursement and you're walking away flashing some bling.

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