Part Time Administrator

Generation Fertility Waterloo; Southwestern Ontario; On-site; CAD 60,000 - 80,000; Part time

Job summary

A fertility practice in Southwestern Ontario is seeking a motivated administrator to join their team. The role involves patient registration, appointment scheduling, and communications while ensuring high-quality patient care. This part-time position requires weekend availability, excellent communication skills, and office administration experience. The role offers a competitive hourly wage of $20.00-$21.50 and potential benefits for over 20 hours of work per week.

Benefits

Extended health care

Dental care

Life insurance

Employee assistance program

On-site parking

Qualifications

• Minimum of 2 years experience as an office administrator.
• Successful completion of Health Office Administration diploma is an asset.
• Excellent verbal and written communication skills.

Responsibilities

• Greet and register patients for appointments.
• Schedule appointments and respond to inquiries.
• Ensure a smooth and inclusive work environment.

Skills

Office administration experience

Communication skills

Teamwork ability

Customer service commitment

Knowledge of MS Word and Excel

Familiarity with electronic medical records

Education

Health Office Administration diploma

Job description

We are seeking a motivated administrator to join our expanding fertility practice. At Generation Fertility Waterloo, it is our commitment to provide high-quality, patient centered care. The administrator participates as an important member on a multidisciplinary team and collaborates with other professionals to deliver comprehensive, patient focused care.

The administrative role involves greeting and registering patients, scheduling appointments, answering phone and email inquiries, sending billing reminders to patients, entering information into permanent patient charts, and working with colleagues to ensure a smooth and inclusive work environment.

This position requires weekend hours of 7:30 am - 11:30 am on Sat and Sun. Additionally one or two days during the week (ideally Mon and/or Fri) from 7:00 am to 11:30 am. Opportunity for more hours during periods where other staff are on vacation, etc.

The following knowledge is required for this position:

• Minimum of 2 years experience as an office administrator
• Successful completion of Health Office Administration diploma an asset
• Willing to commit to a part-time schedule including weekends and on-call dates as needed
• Commitment to excellence in patient care and customer service
• Knowledge of computer software applications, such as MS Word, Excel and electronic medical records (EMR)
• Excellent verbal, written and interpersonal communication skills
• Ability to work in a team environment
• Ability to maintain a good attendance record
• Previous experience in reproductive medicine and/or gynecology an asset

Salary commensurate with experience.

Benefits, if maintaining >20h/week:

• Extended health care
• Dental care
• Life insurance

Job Types: Part-time, Permanent

Pay: $20.00-$21.50 per hour

Expected hours: 12 – 16 per week

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking

Ability to commute/relocate:

• Waterloo, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have a Medical Office Administrator (MOA) Certificate?
• Do you have previous working experience in a medical/healthcare setting?

Work Location: In person