Parking Enforcement Bylaw Officer - Edmonton

Concord Parking; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A parking management company is seeking Parking Enforcement Officers in Edmonton to enforce parking regulations. The role requires a valid driver's license, high observation skills, and flexibility for various shifts. Starting at $20.00/hour, potential increases are based on performance. Benefits include medical, life, and dental insurance.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Qualifications

• Possess a valid Class 5 driver’s license for at least 2 years.
• Ability to make quick decisions in emergency situations.
• Flexibility to work various shifts including evenings and weekends.

Responsibilities

• Enforce parking regulations on city streets.
• Handle confidential information with discretion.
• Draft comprehensive reports and maintain records.

Skills

English proficiency

High observation skills

Customer service

Conflict resolution

Education

High School Diploma or equivalent

Post-secondary education or relevant experience

Job description

Overview

All parking management companies are not the same, Concord Parking is unique, and our approach is changing how leading organizations make the most of their parking assets. We’ve grown rapidly as a result of delivering technology and innovation not previously offered by traditional parking companies. Our focus is on providing clients with specialized parking management services that :

Enhance the customer parking experience

Utilize the best in industry technology

Maximize revenue and return on parking assets

Provide clients with highly skilled and motivated personnel

Concord Parking offers a great working environment and the most development opportunities of any parking enforcement company in the country. As a part of the Paladin Security Group, we have a coast-to-coast reputation as an Employer of Choice. We have been selected as a Best Place to Work by Glassdoor and are the only security firm ever recognized as one of Canada’s Best Managed Companies. We are committed to offering the best employment and career development opportunities in the industry because we want the very best and brightest people our industry has to offer.

Job Skills / Requirements

Get relevant experience and training for a future in Law Enforcement!

Parking Enforcement Officers are contracted by the City of Edmonton and are responsible for enforcing parking regulations on city streets. Violations include expired parking permits, no parking zones, tow-away zones, and other non-moving vehicle violations. The authority to enforce parking regulations is granted to officers after satisfactory completion of training and the appointment under the city of Edmonton bylaw.

Required Qualifications :

• Possess a valid Class 5 driver’s license for a minimum 2 years and clean driver’s abstract (less than 3 demerits) Abstract must be submitted during the screening process.
• Demonstrate competency in English to the extent of reading and understanding written regulations, orders, and instructions, and be able to compose legible reports.
• Possess high observation skills and excellent attention to detail.
• Ability to make quick decisions in emergency response situations with minimal supervision.
• Physically able to walk up to 30+ kilometers per day or drive for up to 10 hours per day.
• Ability to draft comprehensive reports and maintain proper records with legible handwriting.
• Ability to handle confidential information with a high amount of discretion.
• Must be able to obtain a clear CRC for the Vulnerable Sector.
• Take pride in delivering exceptional customer service.
• Flexibility to work a variety of shifts (evenings / weekends / days).
• Must be 18 years of age.

Required Education and Experience :

High School Diploma or equivalent plus one of the following :

2 years post-secondary, preferably in a related field or ,1 year previous enforcement experience (including security experience) or ,3 years of supervisory / management experience where customer service and conflict resolution were key functions or ,5 years of customer service experience where conflict resolution was a key function.

Shifts : Days, Evenings & Weekends

0930-1830 -7 days a week, Plus Special Events Shifts in the evenings

Starting Wage : $20.00 / hour, after successful "Swear-In" $21.00 / hour. Further increases are based on tenure and performance.

Additional Information / Benefits

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits : Medical Insurance, Life Insurance, Dental Insurance

This job reports to the Customer Service Manager

This is a Full-Time position 1st Shift , 2nd Shift , 3rd Shift , Weekends .

Number of Openings for this position : 2