Parking Control Assistant

University of Toronto; Toronto; On-site; CAD 53,000 - 69,000; Full time

Job summary

A leading educational institution in Ontario is seeking a Parking Control Assistant to monitor parking areas and enforce regulations. The ideal candidate will have strong communication and customer service skills, along with experience in similar roles. A College Diploma and the ability to work outdoors in all weather conditions are required. This full-time position offers competitive compensation with an annual salary range of $53,426 to $68,323.

Qualifications

• Minimum two years of related experience.
• Must qualify as a Municipal Law Enforcement Officer.
• Possess a Provincial Class 'G' driver's license in good standing.

Responsibilities

• Monitor parking areas to enforce university regulations.
• Issue Parking Violation Notices for violations.
• Assist faculty, staff, students, and visitors with parking-related matters.

Skills

Excellent English communication skills

Customer service skills

Public relations skills

Education

College Diploma (2 years) or equivalent experience

Tools

Handheld device

License plate scanner

Job description

Parking Control Assistant

Date Posted: 08/08/2025
Req ID: 44691
Faculty/Division: UofT Mississauga
Department: UTM: Parking
Campus: University of Toronto Mississauga (UTM)
Position Number: 00055139

Description:

About us:

U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential.

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.


Your opportunity:

Under the general direction of the Operations Manager, the Parking Control Assistant will monitor parking areas, enforcing the University's parking regulations and ensuring vehicles park in designated spaces. Using a handheld device or license plate scanner, they will identify violations and issue municipal parking tickets for non-compliance.

Must be able to obtain MLEO certification from the City of Mississauga within 2 months of hire, and maintain/re-certify as necessary.

They will respond to inquiries and concerns related to parking regulations and procedures, providing information on parking rules, ticket payment options, or the appeals process. They will assist patrons using pay machines, troubleshooting issues and submitting service requests as needed. They may also help direct traffic and ensure everyone parks safely.


Your responsibilities will include:

• Patrols the campus to monitor and control the parking of vehicles
• Issues Parking Violation Notices to vehicles in violation of the University's parking regulations
• Advises and assists faculty, staff, students and visitors with respect to the parking of vehicles on campus
• Instructs drivers on all parking-related matters
• Submitting service orders

Essential Qualifications:

• College Diploma (2 years) or acceptable combination of equivalent experience.
• Minimum two years of related experience.
• Excellent English communication skills (oral and written)
• Considerable customer service and public relations skills (tact, diplomacy and discretion)
• Must be able to qualify as a Municipal Law Enforcement Officer in relation to the Issuing of Parking Violation Notices
• Must be in possession of a Provincial Class 'G' driver's license in good standing
• Must be able to work outdoors in all weather conditions
• Must be comfortable communicating with various internal and external stakeholders including the City of Mississauga

Assets (Nonessential):

• Previous parking enforcement an asset

To be successful in this role you will be:

• Approachable
• Diplomatic
• Possess a positive attitude
• Resourceful

Closing Date: 08/18/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 05 -- $53,426. with an annual step progression to a maximum of $68,323. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Hospitality

The work schedule for this position is Monday to Fidary from 10:00 AM to 6:15 PM

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

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Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [e-mail].

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