Parking Concierge & Customer Support — Downtown Toronto

Indigo-Park-Canada-Inc.-4; Toronto; On-site; CAD 19,000 - 26,000; Full time

Job summary

Indigo Park Canada is hiring a Customer Service Representative for Downtown Toronto. You will greet customers, handle inquiries, and process parking transactions while guiding guests through our facilities.

The role emphasizes delivering a positive customer experience, with expectations for clear communication and professional conduct in a fast-paced environment. English and French bilingualism is a strong asset.

Qualifications

• Minimum 1–2 years of customer service experience.
• Bilingual English and French is a strong asset.
• Strong verbal and written communication skills.

Responsibilities

• Greet, welcome, and assist customers in a friendly, professional manner.
• Respond to customer questions with timely, accurate information.
• Process customer transactions using accepted payment methods.
• Inform customers about products and services.
• Support customers with use and navigation of parking facilities and equipment.
• Escalate concerns to supervisor when required.
• Maintain a clean and organized service booth.

Skills

Customer service experience

Bilingual English/French

Strong communication

Independence

Tools

Parking equipment

Transaction systems

Job description

Indigo Park Canada is hiring a Customer Service Representative for Downtown Toronto. You will greet customers, handle inquiries, and process parking transactions while guiding guests through our facilities.

The role emphasizes delivering a positive customer experience, with expectations for clear communication and professional conduct in a fast-paced environment. English and French bilingualism is a strong asset.