Parent Education & Support Worker

Macaulay Child Development; Toronto; On-site; CAD 28 - 52,000; Full time

Benefits offered by this job

Health & dental benefits

Paid time off

Job summary

Macaulay Centres for Children’s Parent Education and Support Worker role focuses on promoting effective parenting and child development through parent support, education, and connections to community resources for high-need families with children birth to six years, including prenatal women. The role emphasizes evidence-based techniques and collaboration with public health nurses and local agencies.

The position requires experience in community outreach, group facilitation, and strong

Qualifications

• Early Childhood Education, Social Service Work, or Psychology degree/diploma; or relevant equivalent experience.
• Member in good standing with the College of Early Childhood Educators or Social Work (if applicable)
• Strong written and verbal communication skills in English and Spanish is required; ability to communicate in additional languages an asset
• Experience parenting
• Demonstrated sensitivity to the needs of families living under stress
• Knowledge of child development and parenting skills and issues
• Demonstrated extensive knowledge of community resources
• Experience designing and facilitating workshops and group training sessions for adults
• Excellent interpersonal and listening skills
• Computer literacy required together with proficiency using Microsoft Office Suite, Internet and email
• Demonstrated ability to build and maintain effective work partnerships with parents/families, colleagues and service providers of diverse backgrounds, abilities and identities
• Ability to work independently and as a member of a team
• Ability to work all shifts: day, evening and weekend hours as required
• Effective time management skills and ability to prioritize
• Current Standard First Aid and CPR-C certification

Responsibilities

• Conduct a range of outreach activities to reach vulnerable families and liaise with other agencies to reach and meet the needs of families, including high risk/isolated families
• Provide home visits in accordance with program protocols
• Provide service in collaboration with public health nurses for Healthy Babies Healthy Children referrals
• Establish relationship with families and work with them to identify needs and goals
• Implement strategies to facilitate the early identification of children’s special needs (such as developmental screening)
• Carry out a range of educational activities to promote optimal development and well-being of children and model appropriate parenting skills
• Provide information on parenting, child development and child guidance through 1:1 family home visits and parenting sessions in group settings
• Provide and promote social support, including the development of parent networks
• Link and accompany parents and children to community programs and services
• Communicate respectfully and responsively with families, parents, caregivers and children.
• Maintain up-to-date knowledge of community services and resources to support families
• Mentor or supervise students and volunteers
• Perform other tasks as delegated or assigned

Skills

Bilingual English/Spanish

Home visits

Workshop facilitation

Community outreach

Interpersonal skills

Time management

Education

ECE/Social Work/Psychology degree

College membership (ECE/Social Work)

Tools

Microsoft Office

Internet & Email

Job description

START DATE/TERM:

September 21, 2026 - September 17, 2027

VACANCY:

Replacement

REPORTS TO:

Supervisor, Family Education & Support Programs

POSITION SUMMARY:

The Parent Education and Support Worker promotes effective parenting/caregiving and child development by providing parent support and education through evidence-based parenting techniques and early child development strategies and by providing information, referral and facilitated access to community resources to isolated, high need/high-risk parents of children birth to six years, including prenatal women in a variety of languages.

RESPONSIBILITIES:

• Conduct a range of outreach activities to reach vulnerable families and liaise with other agencies to reach and meet the needs of families, including high risk/isolated families
• Provide home visits in accordance with program protocols
• Provide service in collaboration with public health nurses for Healthy Babies Healthy Children referrals
• Establish relationship with families and work with them to identify needs and goals
• Implement strategies to facilitate the early identification of children’s special needs (such as developmental screening)
• Carry out a range of educational activities to promote optimal development and well-being of children and model appropriate parenting skills
• Provide information on parenting, child development and child guidance through 1:1 family home visits and parenting sessions in group settings
• Provide and promote social support, including the development of parent networks
• Link and accompany parents and children to community programs and services
• Communicate respectfully and responsively with families, parents, caregivers and children.
• Maintain up-to-date knowledge of community services and resources to support families
• Mentor or supervise students and volunteers
• Perform other tasks as delegated or assigned

QUALIFICATIONS:

• Early Childhood Education, Social Service Work, or Psychology degree/diploma; or relevant equivalent experience
• Member in good standing with the College of Early Childhood Educators or Social Work (if applicable)
• Strong written and verbal communication skills in English and Spanish is required; ability to communicate in additional languages an asset
• Experience parenting
• Demonstrated sensitivity to the needs of families living under stress
• Knowledge of child development and parenting skills and issues
• Demonstrated extensive knowledge of community resources
• Experience designing and facilitating workshops and group training sessions for adults
• Excellent interpersonal and listening skills
• Computer literacy required together with proficiency using Microsoft Office Suite, Internet and email
• Demonstrated ability to build and maintain effective work partnerships with parents/families, colleagues and service providers of diverse backgrounds, abilities and identities
• Ability to work independently and as a member of a team
• Ability to work all shifts: day, evening and weekend hours as required
• Effective time management skills and ability to prioritize
• Current Standard First Aid and CPR-C certification

SALARY:

Parent Education and Support Worker Salary Scale ($28.41/hour - $51,705 per annum) with Competitive Benefits Package (health & dental) and paid time off entitlements (starting at 20 vacation days & 3 float days).

THIS POSITION IS WITHIN THE CUPE LOCAL 2563 BARGAINING UNIT.

INTERNAL APPLICATION PERIOD FOR CUPE LOCAL 2563 BARGAINING UNIT:

August 31, 2026 – September 4, 2026

DATE POSTED:

August 31, 2026

Macaulay Centres for Children values the diversity of people and communities and is committed to excellence and inclusion. We welcome qualified individuals who contribute to the diversity of our staff group.

Macaulay Centres for Children offers accommodation for applicants with disabilities in its recruitment process. If you are contacted by the agency regarding a career opportunity, please advise if you require accommodation.

We thank all applicants for their interest in our organization, however only those selected for an interview will be contacted.

This document is available in alternate formats upon request.

Macaulay Centres for Children is committed to service and employment equity.