Parent Education & Support Worker

Macaulay Centres for Children; Toronto; On-site; CAD 27,000 - 50,000; Full time

Job summary

Macaulay Centres for Children is seeking a dedicated Parent Education & Support Worker to support families with children from birth to six years. The role involves conducting outreach, providing educational support, and linking families to community resources. We value diversity and welcome candidates with strong parenting skills and the ability to communicate effectively in English and Spanish.

Benefits

Competitive Benefits Package (health & dental)

Paid time off entitlements (20 vacation days & 3 float days)

Qualifications

• Experience designing & facilitating workshops for adults.
• Knowledge of child development and community resources.
• Ability to work independently and in teams.

Responsibilities

• Conduct outreach activities to meet family needs.
• Provide home visits and educational sessions.
• Link families to community resources and parenting networks.

Skills

Strong parenting skills

Sensitivity to family needs

Communication skills (English and Spanish)

Interpersonal skills

Organizational skills

Education

Current Standard First Aid and CPR-C certification

Tools

Computer literacy

Job description

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Parent Education and Support Worker

Temporary Full-Time

HOURS OF WORK: 35 Hours/Week

START DATE/TERM: Immediate - March 31, 2026

REPORTS TO: Supervisor, Family Education & Support Programs

Position Summary

The Parent Education and Support Worker promotes effective parenting/caregiving and child development by providing parent support and education through evidence-based parenting techniques and early child development strategies and by providing information, referral and facilitated access to community resources to isolated, high need/high-risk parents of children birth to six years, including prenatal women in a variety of languages.

Responsibilities

• Conduct a range of outreach activities to reach vulnerable families and liaise with other agencies to reach and meet the needs of families, including high risk/isolated families
• Provide home visits in accordance with program protocols
• Provide service in collaboration with public health nurses for Healthy Babies Healthy Children referrals
• Establish relationship with families and work with them to identify needs and goals
• Implement strategies to facilitate the early identification of children’s special needs (such as developmental screening)
• Carry out a range of educational activities to promote optimal development and well-being of children and model appropriate parenting skills
• Provide information on parenting, child development and child guidance through 1:1 family home visits and parenting sessions in group settings
• Provide and promote social support, including the development of parent networks
• Link and accompany parents and children to community programs and services
• Communicate respectfully and responsively with families, parents, caregivers and children.
• Maintain up-to-date knowledge of community services and resources to support families
• Mentor or supervise students and volunteers
• Perform other tasks as delegated or assigned
  
  

Qualifications

• Strong parenting skills
• Demonstrated sensitivity to the needs of families living under stress
• Knowledge of child development and parenting skills and issues
• Demonstrated extensive knowledge of community resources
• Experience designing and facilitating workshops and group training sessions for adults
• Strong written and verbal communication skills in English and Spanish required
• Excellent interpersonal and listening skills
• Computer literacy
• Demonstrated ability to build and maintain effective work partnerships with parents/families, colleagues and service providers of diverse backgrounds, abilities and identities
• Ability to work independently and as a member of a team
• Ability to work all shifts: day, evening and weekend hours as required
• Effective time management skills and ability to prioritize
• Current Standard First Aid and CPR-C certification
• Acceptable Vulnerable Sector Police Reference Check
  
  

SALARY: Parent Education and Support Worker Salary Scale (starting at $27.32/ $49,716 per annum) with Competitive Benefits Package (health & dental) and paid time off entitlements (starting at 20 vacation days & 3 float days).

THIS POSITION IS WITHIN THE CUPE LOCAL 2563 BARGAINING UNIT.

Internal candidates: Apply through the Internal Career Centre on ADP Sign In | ADP WFNPORTAL .

External candidates: Apply through the Macaulay Job Opportunities Page at https://macaulaycentre.org/opportunities/job-opportunities/

Internal Application Period For Cupe Local 2563 Bargaining Unit

June 10, 2025 – June 16, 2025

DATE POSTED: June 10, 2025

Macaulay Centres for Children values the diversity of people and communities and is committed to excellence and inclusion. We welcome qualified individuals who contribute to the diversity of our staff group.

Macaulay Centres for Children offers accommodation for applicants with disabilities in its recruitment process. If you are contacted by the agency regarding a career opportunity, please advise if you require accommodation.

We thank all applicants for their interest in our organization, however only those selected for an interview will be contacted.

This document is available in alternate formats upon request.

Macaulay Centres for Children is committed to service and employment equity.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Non-profit Organization Management

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