Para Transit Dispatcher - London, ON

Voyago; London; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Development support

Work-life balance

Diversity culture

Sustainable mobility

Global opportunities

Benefits package

Award-winning

Transdev group

Job summary

Voyago is recruiting a temporary Full-Time Transit Dispatcher in London, Ontario. The role operates 100% in-office with no remote option. Term ends July 31, 2027, and compensation is $19.50 per hour.

Responsibilities include scheduling, driver coordination, radio communications, reporting, and handling emergency plans. The position requires dispatch experience, strong communication and time-management skills, proficiency with MS Office, and a clean criminal record.

Qualifications

• Dispatch experience in transportation/service
• Able to communicate effectively via radio
• Excellent time management and communication
• Highly organized with multitasking
• Physically capable of climbing stairs
• Proactive problem solving and data gathering
• Proficient in MS Office (Word & Excel)
• Excellent customer service
• Clean criminal record search
• Sound knowledge of London area
• Available for full-time rotating afternoon shifts (2:00 PM - 1:00 AM)
• Every other week: Thursday, Friday, Saturday

Responsibilities

• Schedule new bookings and coordinate with drivers.
• Use the radio to communicate with drivers on route.
• Ensure all drivers on routes are on time to maintain customer satisfaction.
• Manage and pull reports as directed by the manager.
• Answer phones and emails professionally.
• Take responsibility for the Emergency Response Plan during serious incidents.
• Assist with scheduling vehicle maintenance as required

Skills

Dispatch experience

Radio communication

Time management

Organizational skills

Multitasking

Problem solving

Customer service

London geography

Criminal record check

Shift flexibility

Tools

MS Office

Excel

Job description

Voyago is currently recruiting to fill existing Temporary Full-Time Transit Dispatcher in London, Ontario!

Please note that this is a temporary role, with the term of employment ending July 31, 2027.

Your Role

• You schedule new bookings and coordinate with drivers regarding changes
• You utilize the radio to communicate effectively with all drivers on route drivers
• You ensure all drivers active on routes are on time to maintain customer satisfaction
• You manage and pull a variety of reports as per the managers directive
• You answer phones, and email correspondence in a professional and courteous manner
• You take responsibility for the Emergency Response Plan in the event of a serious collision
• You manage and assist with scheduling vehicle maintenance as required

Hourly Wage: $19.50 per hour

Requirements

Your Profile:

• You have dispatch experience within the transportation or service industry
• You are comfortable using the radio to listen and communicate effectively with all drivers.
• You have superior time management and communication skills
• You are highly organized and able to multitask
• Physically capable of climbing stairs
• You can take initiative to solve problems and search out the data needed to do so
• You are proficient in computer software with experience in MS Office (Word & Excel)
• You have excellent customer service experience
• You have a clean criminal record search
• You have sound geographic knowledge of surrounding area (London)
• You are available to work the following full-time rotating afternoon shifts (2:00PM - 1:00AM)
• every other week: Thursday, Friday, Saturday,

Your Location

By joining the Voyago Transit team in London you’ll find:

• Your work location will be 573 Admiral Court in London
• This position is 100% in office, there is no remote work option for this role

The Perks

• We support the development, work-life balance and well-being of our employees
• We build a supportive corporate culture that encourages diversity and enables our people to flourish.
• We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
• We offer our employees opportunities to build their own experience within a local, global Group.
• We offer comprehensive benefits packages for full time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff
• We are an Award Winning company
• As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
• We focus on innovation and sustainable environmental initiatives

We thank all applicants however only those under consideration will be contacted.

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

Voyago Transdev’s Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.