Pane Freso Rotisserie Manager - CONTRACT POSITION

Loblaw Companies Limited; Hamilton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in the food industry seeks a manager for their Pane Fresco Rotisserie department in Hamilton. The role involves overseeing product quality, managing staff, maximizing sales, and ensuring superior customer service in a fast-paced environment. Ideal candidates will have substantial experience in the hot foods sector and demonstrated leadership abilities.

Qualifications

• 3-5 years' experience in the hot foods industry.
• Minimum 3 years’ management experience in restaurant or fast food.
• Flexibility to work various shifts.

Responsibilities

• Oversee production and merchandising of Pane Fresco Rotisserie products.
• Schedule and supervise all department staff.
• Maximize sales and ensure compliance with health standards.

Skills

Customer service

Communication

Organization

Interpersonal skills

Education

Post secondary education in culinary preparation

Job description

Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.

· To order all Pane Fresco Rotisserie products and supplies and oversee the production and merchandising of product, as per the Fortino’s Health Code;

· To be responsible for organizing and setting up the department, maintaining proper inventory levels, ensuring proper signage is made up and put up correctly;

· To schedule, direct and supervise all Pane Fresco Rotisserie staff to secure department efficiencies;

· To interview and select new hires, and train new employees;

· To maximize sales and gross profit, ensuring sales’ goals and budgets are met;

· To ensure the maintenance of equipment and the safety and sanitation of the department, as per Company Policy;

· To respond to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times; other duties as required.

The Ideal Candidate Would Possess:

· Exceptional customer service skills

· The ideal candidate must possess a minimum of 3-5 years’ experience in the hot foods industry, with a minimum of 3 years’ management experience in either a restaurant or fast food operation;

· Post secondary education in culinary preparation, such as line cooking procedures are a definite asset;

· Flexibility to work a variety of hours including days, evenings, and weekends;

· Ability to work in a fast-paced environment, under pressure;

· Excellent organization, communication and interpersonal skill

How You’ll Succeed:
At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‐trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

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