P/T Frames designer nights & Week end

Michaels Stores; Ottawa; On-site; CAD 31,000 - 42,000; Full time

Job summary

Michaels Stores in Ottawa (Pinecrest area) is seeking a Retail Framing Associate to help customers select and create custom framing solutions. You will assist in framing orders, maintain the frame department, and support omni-channel processes while providing friendly service.

The role requires basic computer and measuring skills, along with the ability to operate framing equipment and glass cutters. Flexibility for evenings, weekends, and early mornings is expected.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and glass cutter.

Responsibilities

• Assist customers in framing solutions and completing orders.
• Complete framing orders on time and with high quality.
• Operate cash register and handle cash to standards.
• Maintain ready-made frame department and stock.
• Support Omni channel processes and returns.
• Follow SOPs and safety programs.

Skills

Retail experience

Customer service

Basic computer skills

Measuring skills

Tools

Framing equipment

Glass cutter

Cash register

Job description

Store - OTTAWA-PINECREST, ON

Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.

Major Activities

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. Deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interact with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes

Minimum Experience

• Basic computer skills and basic measuring skills
• Ability to operate the framing equipment and glass cutter

Preferred Experience

• Retail experience
• Experience selling products and/or services to customers

Physical Requirements

• Regular bending, lifting, carrying, reaching and stretching
• Ability to move throughout the store
• Ability to remain standing for long periods of time
• Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
• If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

We are an Equal Opportunity Employer. We are here for all Team Members and customers to create, innovate and be better together.