P/T Caseworker

The Salvation Army International; Brantford; On-site; CAD 26,000 - 37,000; Part time

Benefits offered by this job

Unionized position

Job summary

The Salvation Army International in Brantford is seeking a part-time Shelter Support Worker for the Brantford Booth Centre. The role involves maintaining caseloads, intake assessments, and coordinating referrals to community services within a 24-hour, unionized facility.

The ideal candidate holds a Social Service diploma or related experience, with strong communication skills and ability to work with socially disadvantaged individuals. Relevant certifications and CRC screening are required.

Qualifications

• University/College diploma in Social Service or combination of education and life experience.
• Excellent oral and written communication skills.
• Competent with Windows XP, Microsoft Office, Excel.
• Ability to work with socially disadvantaged people.
• Criminal Records Check with vulnerable sector screening.
• First Aid, CPR, Non-Violent Crisis Intervention certificates.
• Knowledge of community-based resources.
• Background checks required.

Responsibilities

• Maintain an active caseload.
• Complete intake and assessment on each resident.
• Provide problem solving/referral counselling to shelter and CRF clients.
• Develop referrals to community services and Salvation Army departments.
• Design interview schedules to evaluate quality of life improvements.
• Record activities and incidents accurately in logs.
• Contact emergency services when necessary.
• Maintain confidentiality of clients and centre records.
• Assist front desk and supervisor with tasks.
• Perform other duties as required.

Skills

Oral and written communication

Interpersonal skills

Work with disadvantaged people

Life planning with clients

Community resources knowledge

Confidentiality & ethics

Crisis intervention awareness

Education

Social Service diploma/CE/Social Work education

Tools

Microsoft Office

Word processing (Windows XP)

Excel

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:

The Brantford Booth Centre is a 50 bed emergency men's hostel and Correctional Residence Facility, offering room and board to men who requires transitional housing and federal release programs. It is a 24-hour operation. This is a part-time position with 15 hours per week. Flexibility in scheduling is required. The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility. Applicable shifts include a ½ hour unpaid meal break. Shifts: Saturday and Sunday 3pm-11pm This is a Unionized position.

ACCOUNTABILITIES:

• Maintain an active caseload.
• Complete an intake and assessment on each resident.
• Provide problem solving/referral counselling to shelter and CRF Clients.
• Develop a network and make referrals to existing services and resources in the community including those of other Salvation Army departments.
• Design and implement, in consultation with supervisor, an interview schedule that will provide an evaluation of 'quality of life' improvement of successful program participants.
• Provide assistance to front desk personnel as necessary, including responding to client issues and crises.
• Record activities and incidents occurring during the shift in a factual and concise manner using Log Book and/or Incident Occurrence Reports.
• Contact emergency service personnel (ambulance or police) when necessary.
• Maintain confidentiality with regard to clients/staff and Centre’s records.
• Work closely with and carry out tasks assigned to you by your supervisor.
• Perform other duties as required.

WORKING CONDITIONS:

May work with potentially aggressive clients.

EDUCATION, QUALIFICATIONS AND CERTIFICATIONS:

• University/College diploma in Social Service and/or combination of education and related life experience.
• Excellent oral and written communication skills and effective interpersonal skills.
• Competent on word processing equipment, such as Windows XP, Microsoft Office, Excel.
• Ability to work with socially disadvantaged people.
• Ability to work with federal release clients to develop and carry out a life plan.
• Demonstrated ability to establish and implement goals and plans for self and clients.
• Demonstrated ability to work both independently and under supervision.
• Demonstrates knowledge of Community based resources.
• Possess current First Aid, CPR, Non-Violent Crisis Intervention certificates.
• Provide an original copy of a Criminal Records Check (CRC) with vulnerable sector screening.
• Note: A satisfactory criminal background check is required and in addition to this The Enhanced Reliability Screening with Corrections Canada.
• Support for and an understanding of the mission and purpose of The Salvation Army in Canada.
• NOTE: Alternative combinations of education and experience may be considered.

EXPERIENCE AND KNOWLEDGE:

• Competent on word processing equipment, such as Windows XP, Microsoft Office, Excel.
• Demonstrates knowledge of Community-based resources.

SKILLS AND CAPABILITIES:

• Excellent oral and written communications skills and effective interpersonal skills.
• Ability to work with socially disadvantaged people who may often harbour resentment and anger.
• Ability to work with federal release clients to develop and carry out a life plan.
• Demonstrated ability to establish and implement goals and plans for self and clients.
• Demonstrated ability to work both independently and under supervision.
• Ability to lift/carry up to forty pounds Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation:

The target hiring range for this position is $23.77 to $23.77 with a maximum of $23.77. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you'll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP's, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.