P&C Analyst

Intello Technologies Inc.; Toronto; Hybrid; CAD 47,000 - 71,000; Full time

Job summary

A technology human resource solutions firm seeks an HR Advisor in Toronto. You will provide expertise in compensation, benefits, and HR administration for clients, focusing on process improvements and data insights. The role requires strong knowledge of PeopleSoft and a bachelor’s degree in related fields. A competitive salary range of $47,000–$71,000 is offered, along with performance bonuses and comprehensive benefits.

Benefits

Comprehensive total rewards package

Flexible benefits plan

Career growth opportunities

Generous pension plan

Qualifications

• 2+ years of experience in Human Resources related roles.
• Experience managing HR transactions and client interactions.
• Ability to handle HR-related issues and process improvements.

Responsibilities

• Manage work requests and liaise with technical team.
• Process HR transactions including new hires and terminations.
• Generate bi-weekly records of employment and manage client inquiries.

Skills

Strong knowledge of PeopleSoft

Strong knowledge of Hospitals of Ontario Pension Plan (HOOPP)

Strong knowledge of HR best practices

Proficiency with Microsoft Outlook, Word, and Excel

Excellent analytical skills

Good decision-making abilities

Strong communication skills

Proactive problem-solving approach

Experience with multi unions

Education

Bachelor’s degree or diploma in Human Resources, Business Administration, or related fields

Successful completion of CHRP certification preferred

Tools

HRIS system

Job description

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Jobs by Category: People & Culture, Finance and Corporate Affairs

Job Function: People & Culture

Status: Full Time

Schedule: Regular

Description

Join our team and what we'll accomplish together

Do you enjoy working in a diverse and inclusive environment where you can feel comfortable bringing your authentic self to work? Are you a naturally curious person that believes learning is a continuous journey? Do you prioritize your well-being and want your employer to do the same? The TELUS Business Customer Experience (BCX) team knows that we are better together, so join us and together, let’s make the future friendly.

Our Employer Solutions team provides technology Human Resource solutions to Commercial & Public Sector organizations across Canada. Leveraging their expertise as HR practitioners, the team delivers cost-effective, customized support including payroll, performance management, business process outsourcing as well as Customer Relationship Management solutions.

What you'll do

As an Ambassador of our Solutions, you will provide expertise and analysis in the areas of Compensation, Benefits, and HR Administration to a public sector Hospital client in Ontario with over 4,000 employees. As an Advisor, you will provide thought leadership and best practice to the client on how to handle unique scenarios and escalations. As a Researcher, you should be ready to investigate questions using a variety of resources to obtain necessary data. As an Analyst, you will create reports to provide to various stakeholders, review them for accuracy and provide guidance on improvements or efficiencies.

Responsibilities

• Manage work requests from the client to determine priority, implementation timelines and liaison with technical team for completion
• Processing of WSIB Form 7 earnings reporting
• Manage and process HR transactions−New Hire, rehire, termination, retirement, leave of absence, and returned from leave of absence
• Review and generating bi-weekly record of employment
• Process and audit bi-weekly wage progression
• Benefits and pension administration
• Client service support managing inquiries
• Maintain and update documentation regarding HR processes and controls
• Collaborate with cross-functional teams to implement process improvements and reengineering
• Support HR project initiatives including documentation, testing, and training
• Testing new enhancements or fixes to PeopleSoft before they are released into Production environment with support from the technical team
• Partner and collaborate with the client and other team on resolving HR related issues
• Support the development and implementation of initiatives that foster a positive work environment and inclusive culture
• Identify areas where HR processes or employee initiatives can be optimized based on data insights
• Other tasks as assigned
• Ability to come to the office in Hamilton, Ontario 1-2 days per week, depending on workload, training and tasks

Qualifications

What you bring

• Strong knowledge of PeopleSoft
• Strong knowledge of Hospitals of Ontario Pension Plan (HOOPP)
• Strong knowledge of best practice in HR, Compensation and Benefits
• Proficiency with Microsoft Outlook, Word and Excel
• Excellent analytical skills, attention to detail and accuracy, and achieving quality standards a must
• Highly motivated and possesses an intrinsic passion for quality and process improvements
• Proven decision-making abilities based on analysis, experience, judgment and innovative thinking
• Ability to create positive relationships, establish rapport and work effectively in cross-functional teams
• Strong written and verbal communication skills
• Proactive problem-solving approach
• Detail-oriented and ability to work to tight timelines
• Experience with multi unions
• Knowledge of HR metrics and key performance indicators (KPIs)
• Excellent organizational skills; including effective prioritization, time management, and the ability to multi-task

Required Professional Designation/Certification:

• Bachelor’s degree or diploma in Human Resources, Business Administration, or related fields
• Successful completion of CHRP certification preferred

Required Experience:

• 2+ years of experience in Human Resources related roles
• Experience with HRIS system

Salary Range: $47,000-$71,000

Performance Bonus or Sales Incentive Plan: 10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization.

We are honoured to be recognized

150,000+
Team members worldwide

14
# of years voted One of Canada’s Best Corporate Citizens

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.