oxio Commercial Product Owner

Cogeco Connexion; Burlington; Remote; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Product Owner to lead impactful solutions from concept to execution. This role involves managing the product backlog, collaborating with cross-functional teams, and driving customer acquisition initiatives. You will leverage data analytics to enhance digital platforms and ensure product readiness for new commercial offerings. With a focus on collaboration and strategic alignment, you will play a crucial role in achieving business objectives and enhancing customer satisfaction. Join a diverse and inclusive environment where your contributions will make a significant impact on the company's growth and success.

Qualifications

• 7+ years in marketing or product management, with telecom experience preferred.
• Experience in P&L management, forecasting, and budgeting.

Responsibilities

• Own and manage the product backlog, prioritizing features for revenue growth.
• Conduct market research to inform decision-making and strategy.

Skills

Communication Skills

Collaboration

Data Analytics

Agile Methodology

Customer Acquisition

Project Management

Education

Bachelor’s degree in Marketing

Bachelor’s degree in Communications

Bachelor’s degree in Product Management

Job description

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Time Type: Regular

POSITION SUMMARY:

As a Product Owner, you’ll be the driving force behind turning ideas into impactful solutions. You’ll own the product backlog, prioritize features based on business value, and work closely with development teams to bring them to life. From gathering and shaping requirements to translating them into clear, actionable tasks, you’ll ensure the team is always focused on what matters most.

You’ll be a connector—aligning commercial and marketing development with strategic goals by collaborating with key stakeholders across the business. Your work will directly support customer acquisition and retention by enabling the successful rollout of campaigns and programs.

This role thrives on collaboration. You’ll partner with teams across Operations, IT, Network, and Finance to launch and continuously improve commercial initiatives. Acting as a go-to person for all things commercial, you’ll help ensure transparency, alignment, and momentum every step of the way.

KEY RESPONSIBILITIES:

1. Own and manage the backlog for the oxio Commercial squad, prioritizing features that drive revenue growth and customer acquisition/retention.
2. Lead the annual commercial budgeting process, providing forecasts and making informed financial projections for the brand.
3. Conduct comprehensive market research to identify trends, competitive landscape, and consumer insights to inform decision-making.
4. Develop, manage, and execute Acquisition and Base Management programs to maintain, defend, and grow our market share in all the cities covered in our footprint.
5. Utilise data analytics and A/B testing methodologies to drive continuous improvement in digital conversion rates across websites, mobile apps, and other digital platforms.
6. Support the launch of new commercial offerings by ensuring product readiness and coordinating with cross-functional teams (Operations, IT, Network, Finance).
7. Monitor and analyze product performance data in relation to commercial goals, identifying areas for improvement and optimization.
8. Contribute to the development of marketing plans by providing input on product capabilities and potential enhancements that can support commercial strategies.
9. Champion the customer experience within the commercial context, ensuring that the product meets their needs and drives satisfaction and loyalty.
10. With the oxio crew lead, develop and implement long-term strategic plans to achieve brand objectives in alignment with company goals.
11. Identify new market opportunities and drive initiatives to capture incremental market share.

ESSENTIAL QUALIFICATIONS:

1. Bachelor’s degree in Marketing, Communications, Product management or related field preferred.
2. At least 7 years of experience in marketing or product management within a related industry, with a significant portion of that experience in a large telecommunications organization.
3. Experience in Profit & Loss (P&L) management, including forecasting and budgeting, is required.
4. Proven experience in customer acquisition and/or base management is essential for this role.
5. Experience working in an Agile environment is a definite plus.

SPECIFIC COMPETENCIES:

1. Excellent communication skills in both French and English (bilingualism required).
2. Strong ability to collaborate, influence, and build trust across teams; values open dialogue and cross-functional alignment.
3. Proactive, autonomous, and resourceful in navigating challenges and driving initiatives forward.
4. Continuously questions the status quo, pushing for smarter processes and impactful programs to meet business objectives.
5. Champions data excellence by using insights to drive strategic decision-making.
6. Results-driven leader with a track record of meeting KPIs through effective management and execution.
7. Skilled at juggling multiple priorities and delivering high-quality outcomes in fast-paced, dynamic environments.

#LI-REMOTE

Location: Burlington, ON

Company: Cogeco Connexion Inc

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.

If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at [e-mail]