Overnight Supervisor

Bass Pro Shops; Edmonton; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Overnight Supervisor to lead the overnight team in a dynamic retail environment. This role involves directing team members, ensuring adherence to operational standards, and maintaining a pleasant shopping experience. The successful candidate will have a strong background in retail leadership, excellent interpersonal skills, and the ability to manage inventory effectively. Join a fun work environment that offers competitive wages, excellent benefits, and unlimited career advancement opportunities. If you are passionate about retail and ready to take on a leadership role, this is the perfect opportunity for you!

Benefits

Employee discounts on merchandise

Fun work environment

Competitive wages

Excellent benefits

Unlimited career advancement opportunities

Bass Pro Cares Fund

Qualifications

• 2-4 years of experience in a retail environment, preferably in a leadership role.
• Ability to work overnight shifts and analyze reports.

Responsibilities

• Delegate tasks and ensure proper execution of store operations.
• Maintain visual presentation standards and manage inventory effectively.
• Support AGM in training, scheduling, and performance evaluations.

Skills

Interpersonal Skills

Leadership

Inventory Management

Communication

Problem Solving

Education

High School Diploma or equivalent

Tools

PC-based word processing

Spreadsheets

Inventory management systems

Job description

Summary:

Reporting to the Assistant General Manager (AGM), the Overnight Supervisor provides daily direction to the team members working the overnight shift within the retail store, to include: sales floor replenishment, merchandise presentation, seasonal resets, inventory management and price change execution.

Responsibilities:

• Delegates tasks and work assignments to team members by giving clear and concise direction and follow up to ensure proper execution.
• Ensure adherence of all standard operating procedures and processes by team members, following up to provide training and guidance when needed.
• Maintains visual presentation standards including in-store signage, proper execution of merchandise directives and planograms, merchandise recovering/front facing and general daily recovery ensuring a pleasant and productive shopping experience for all customers.
• Ensures nightly replenishment of sales floor from backstock inventory, as well as new replenishment from the Distribution Centers and direct vendor deliveries.
• Supports inventory management in partnership with the Inventory Control team by completing on demand counts, empty peg scanning, pick requests, display integrities, etc. during off peak business overnight.
• Supports the AGM with coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, tagging, signing, and pricing of all advertised items.
• Supports the AGM in carrying out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing, training, planning, assigning, and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates.
• Assists the AGM and site Human Resources to staff the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with AGM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
• ALL OTHER DUTIES AS ASSIGNED.

Qualifications:

• Preferred Degree: High School Diploma or equivalent.
• Years of experience: 2-4 years in a retail environment, preferably in a leadership or supervisory role.
• Availability to work overnight shifts.
• Ability to read and analyze reports.
• Ability to effectively present information and respond to inquiries from Managers, team members, customers and the general public.
• Ability to conduct meetings and presentations to groups.
• Proficiency with PC-based word processing, spreadsheets, data-based management and inventory management systems.
• Demonstrated strong interpersonal skills.
• Ability to establish and maintain effective working relationships with co-workers, team members, customers, and internal cross-functional partners.

Benefits:

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Fun work environment.
• Competitive wages.
• Excellent benefits.
• Unlimited career advancement opportunities.
• Bass Pro Cares Fund.