Overnight Order Picker Part Time (KANATA)

The Home Depot Canada; Ottawa; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Tuition reimbursement

Profit sharing

Stock purchase plan

Paid training

Shift premium

Job summary

The Home Depot Ottawa is seeking an Order Picker to support online orders, prepare items for customer pick-up or delivery, and assist customers at the service desk. Training for forklift use is provided, with a focus on accuracy and efficiency to ensure timely order completion.

Candidates should be able to work evenings and weekends, have good computer skills, and demonstrate strong communication and problem-solving abilities.

Qualifications

• Ability to work a flexible schedule including evenings and weekends.
• Proficient computer skills to identify product and vendor information.
• Time management and organizational skills.
• Excellent communication, customer service and problem solving skills.
• Training provided for lift truck use; forklift experience is an asset.
• Comfort lifting merchandise for customer pick up.

Responsibilities

• Pick, organize and verify orders for delivery or pick-up.
• Use lift truck equipment to prepare customer orders (training provided).
• Assist service desk with customer questions, calls, and returns.
• Check inventory and orders on computer terminals and notify customers when ready.
• Plan ahead for future deliveries and streamline processes.

Skills

Customer service

Communication

Problem solving

Time management

Teamwork

Tools

Forklift experience

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

ORDER PICKER

As an Order Picker, you will help continue to grow our online business and customer relationships by taking online customer orders and picking the product ready for customer pick-up or delivery in a timely manner.

Position Responsibilities:

• Pick, organize and verify orders for delivery or pick-up
• Utilize appropriate lift truck equipment to prepare customer orders (training provided)
• Working in a team environment to support customers at our service desk – includes general customer questions, taking customer calls, operating the cash register and doing product returns for customers
• Utilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-up
• Ability to plan ahead for future deliveries and streamline process

Experience/Knowledge Required:

• Ability to work a flexible schedule including evenings and weekends
• Computer skills required in order to identify product and vendor information
• Previous forklift and/or lift truck experience is an asset but not required
• Time management and organizational skills required
• Excellent communication, customer service and problem solving skills
• Ability to read delivery invoices an asset
• Knowledge of/hands on experience with store products an asset

• Candidates should be comfortable lifting merchandise to organize for customer pick up

What sets us apart:

• Health and Dental Benefits
• Growth and Career Advancement – including Tuition Reimbursement
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development opportunities
• 10% shift premium (Overnight roles)
• The Home Depot Core Values – Excellent Customer Service, Creating Shareholder Value, Entrepreneurial Spirit, Taking Care of Our People, Respect for All People, Doing the Right Thing, Building Strong Relationships, Giving Back

The pay range for this position is between $20.35 - $22.10

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.