Overnight Order Picker Part Time (KANATA)

The Home Depot Canada; Ottawa; On-site; CAD 22,000 - 28,000; Full time

Benefits offered by this job

Health and Dental Benefits

Career Growth / Tuition Reimbursement

Profit Sharing

Stock Purchase Plan

Job summary

The Home Depot Canada in Ottawa is hiring an Order Picker to help grow our online business by preparing orders for customer pick-up or delivery and ensuring accuracy. You will work with team members at the service desk, use computer terminals to check inventory and orders, and plan ahead for future deliveries.

Training is provided for lift truck equipment. The role requires flexibility to work evenings and weekends, good communication, and solid organizational skills to deliver a great customer

Qualifications

• Flexible schedule including evenings and weekends
• Computer skills to identify product and vendor information
• Forklift/lift truck experience is an asset but not required
• Time management and organizational skills
• Excellent communication, customer service and problem solving skills
• Ability to read delivery invoices an asset
• Knowledge of store products an asset
• Comfortable lifting merchandise for customer pickup

Responsibilities

• Pick, organize and verify orders for delivery or pick-up
• Operate lift truck equipment for order prep (training provided)
• Support customers at service desk with questions, calls, returns and cash register tasks
• Use computer terminals to check inventory and orders
• Plan ahead for future deliveries and streamline processes

Skills

Communication

Customer service

Problem solving

Computer skills

Time management

Organizational skills

Attention to detail

Teamwork

Flexibility

Reading invoices (asset)

Tools

Forklift/lift truck experience

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

ORDER PICKER

As an Order Picker, you will help continue to grow our online business and customer relationships by taking online customer orders and picking the product ready for customer pick-up or delivery in a timely manner.

Position Responsibilities

• Pick, organize and verify orders for delivery or pick-up
• Utilize appropriate lift truck equipment to prepare customer orders (training provided)
• Working in a team environment to support customers at our service desk – includes general customer questions, taking customer calls, operating the cash register and doing product returns for customers
• Utilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-up
• Ability to plan ahead for future deliveries and streamline process

Experience/Knowledge Required

• Ability to work a flexible schedule including evenings and weekends
• Computer skills required in order to identify product and vendor information
• Previous forklift and/or lift truck experience is an asset but not required
• Time management and organizational skills required
• Excellent communication, customer service and problem solving skills
• Ability to read delivery invoices an asset
• Knowledge of/hands on experience with store products an asset
• Candidates should be comfortable lifting merchandise to organize for customer pick up

What Sets Us Apart

• Health and Dental Benefits
• Growth and Career Advancement – including Tuition Reimbursement
• Profit Sharing and Stock Purchase Plan