Overnight Merchandiser

Shoppers Drug Mart; Toronto; On-site; CAD 35,000 - 45,000; Full time

Job summary

Join a locally owned store as an Overnight Merchandiser. You'll manage customer service, train staff, implement loss prevention standards, and maintain store organization. Enjoy benefits like flexible schedules and competitive pay while serving your community.

Benefits

Purchase Discounts

Flexible Schedules

Competitive Pay

Online Learning

Qualifications

• Strong planning, judgment, and decision-making skills.
• Ability to organize the store effectively through independent thinking.

Responsibilities

• Manage customer service functions, including cash handling and merchandising.
• Ensure cashier/merchandising staff comply with all store policies.

Skills

Planning

Decision-Making

Problem-Solving

Tools

Computer Literacy

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

OVERNIGHT MERCHANDISER

Summary:

Manage customer service functions, including cash handling, cashier supervision, and merchandising.

Responsibilities:

Human Resources:

• Ensure cashier/merchandising staff comply with all store policies and procedures.
• Train cashiers/merchandisers in their job functions.
• Provide ongoing guidance and instruction.

Loss Prevention:

• Implement loss prevention standards, manage cash office inventory, cashier tracking, tracking sheets, and PC Optimum procedures.

Customer Service:

• Ensure store employees present a proper image according to the Uniform Policy.
• Respond to inquiries about product locations, rainchecks, etc.
• Resolve customer issues following established guidelines (refunds, exchanges, etc.).
• Promote the CSI Survey.

Merchandising:

• Maintain clean and organized shelves with proper product rotation.
• Set up and take down product displays as directed by the AFSM/FSM.

General:

• Maintain store standards of housekeeping and image.
• Comply with all health and safety requirements.
• Perform clerical and banking duties as needed.
• Follow all store policies and loss prevention procedures.
• Perform cashier duties when necessary.

Qualifications:

• Strong planning, judgment, and decision-making skills.
• Ability to organize the store effectively through independent thinking.
• Problem-solving skills to ensure customer satisfaction.

Experience:

• Computer literacy.
• Organizational skills.
• Efficient time management.
• Knowledge of products and supplies.

Additional Information:

J2WFSM, J2WRTL

Why work at a Shoppers Drug Mart store?

Each store is owned by an Associate-Owner, combining local ownership with the support of a national brand. Benefits include purchase discounts, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find meaningful ways to care for your patients, co-workers, customers, and community.

Our Associate Owners value Canada's diversity, reflecting it in our products, staff, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe in doing the right thing by complying with laws and upholding our Code of Conduct, which meets customer and stakeholder expectations.

#EN #FS #SDMR #ON