Overnight Freight Team Associate : Part Time - VANCOUVER TERMINAL

The Home Depot Canada; North Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a leading company as an Overnight Freight Team Associate where you’ll stock merchandise and assist customers in a dynamic retail environment. This part-time role involves using equipment like forklifts and reach trucks while ensuring safety and efficiency on the sales floor. Ideal candidates will possess strong interpersonal and organizational skills, supported by a high school diploma or equivalent.

Qualifications

• 1 to 2 years retail or distribution experience an asset.
• Knowledge of operating reach trucks, forklifts and order picker machines an asset.

Responsibilities

• Stocking merchandise to achieve 100% in stock.
• Providing customer service as required by customer demand.
• Maintaining aisle cleanliness and ensuring merchandise is accessible.

Skills

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Tools

Reach trucks

Forklifts

Order picker machines

Job description

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Position Overview

Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and order picker machines to bring down merchandise to the sales floor. Freight Team associates are required to pick orders when assigned and carefully packing them to ensure that products are not get damaged, and accurately labelling and placing orders into specified holding areas.

Key Responsibilities

• Stocking merchandise onto shelves to achieve 100% in stock.
• Packing-out and packing-down merchandise as directed.
• Merchandising new items and promotions.
• Maintaining aisle cleanliness and shoppability to ensure merchandise Is accessible and presented in a visually appealing manner.
• Maintaining and organizing overheads (E.G., striping overheads).
• Communicating with other freight team members to ensure all product is stocked in the proper area.

Ensures Customer Satisfaction

• Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer.
• When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.

Maintains Safety and Security

• Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
• Ensure customers are able to move through the aisles easily and safely.
• Follows all Safety and Loss Prevention Policies and Procedures.
• Action Oriented
• Communicates Effectively
• Customer Focus
• Drives Results

Skills

• Interpersonal skills
• Organizational skills

Travel Requirements

• None

Physical Requirements

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
• Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise

Working Conditions

• Working within a flexible schedule that includes overnight shift and may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Passing forklifts emit gas fumes.
• Doors are frequently open, causing drafts and interior temperature changes.
• Highschool Diploma or Equivalent
• 1 to 2 years Retail or Distribution experience an asset

Certifications

Other Requirements / Assets

• Knowledge of operating reach trucks, forklifts and order picker machines an asset

The pay range for this position is between $20.25 - $22.00

Seniority level

Seniority level

Entry level

Employment type

Employment type

Part-time

Job function

Job function

Management and Manufacturing

Retail

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