Overnight Freight Associate : Part Time - DUNCAN

The Home Depot Canada; Duncan; On-site; CAD 30,000 - 60,000; Part time

Job summary

The Home Depot Canada is seeking an Overnight Freight Associate for part-time work in Duncan, British Columbia. The role involves stocking merchandise, maintaining aisle safety, and providing customer service to enhance the shopping experience. Ideal candidates will have a high school diploma and experience in retail or distribution.

Qualifications

• Minimum 1-2 years retail or distribution experience preferred.
• Knowledge of operating reach trucks, forklifts, and order picker machines is an asset.

Responsibilities

• Stocking merchandise onto shelves for 100% stock availability.
• Ensuring customer satisfaction by following customer service protocols.
• Maintaining aisle cleanliness and safety.

Skills

Interpersonal skills

Organizational skills

Education

Highschool Diploma or Equivalent

Tools

Reach trucks

Forklifts

Order picker machines

Job description

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Position Overview

Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and order picker machines to bring down merchandise to the sales floor. Freight Team associates are required to pick orders when assigned and carefully packing them to ensure that products are not get damaged, and accurately labelling and placing orders into specified holding areas.

Key Responsibilities

Handling Merchandise

• Stocking merchandise onto shelves to achieve 100% in stock.
• Packing-out and packing-down merchandise as directed.
• Merchandising new items and promotions.
• Maintaining aisle cleanliness and shoppability to ensure merchandise Is accessible and presented in a visually appealing manner.
• Maintaining and organizing overheads (E.G., striping overheads).
• Communicating with other freight team members to ensure all product is stocked in the proper area.
  
  

Ensures Customer Satisfaction

• Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer.
• When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
  
  

Maintains Safety and Security

• Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
• Ensure customers are able to move through the aisles easily and safely.
• Follows all Safety and Loss Prevention Policies and Procedures.
  
  

Competencies

• Action Oriented
• Communicates Effectively
• Customer Focus
• Drives Results
  
  

Skills

• Interpersonal skills
• Organizational skills
  
  

Direct Manager/Direct Reports

• Freight Team Supervisor
  
  

Travel Requirements

• None
  
  

Physical Requirements

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
• Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise
  
  

Hybrid Work

• Dependent
  
  

Working Conditions

• Working within a flexible schedule that includes overnight shift and may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Passing forklifts emit gas fumes.
• Doors are frequently open, causing drafts and interior temperature changes.
  
  

Minimum Education

• Highschool Diploma or Equivalent
  
  

Minimum Years Of Work Experience

• 1 to 2 years Retail or Distribution experience an asset
  
  

Minimum Leadership Experience

• NA
  
  

Certifications

• NA
  
  

Other Requirements/Assets

• Knowledge of operating reach trucks, forklifts and order picker machines an asset
  
  

The pay range for this position is between $19.45 - $21.20

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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